22
Troubleshooting Guide
Models 150, 152, 162, 168
General Troubleshooting
PROBLEM PROBABLE CAUSE REMEDY
1. No product being dispensed. a. The power switch is in the “OFF”
position.
a. Place the power switch in the
“AUTO” position.
b. The mix level is inadequate in the
mix hopper.
b. Fill the mix hopper with mix.
c. The beater motor overloaded. c. Reset the freezer.
d. The unit is unplugged at the wall
receptacle.
d. Plug in the power cord. Press the
push-button switch.
e. The circuit breaker is tripped or
thefuseisblown.
e. Place the circuit breaker in the
“ON” position, or replace the
fuse. Press the push-button
switch.
f. The freezer door is incorrectly
assembled.
f. See the Operator’s Manual for
proper assembly.
g. Product is being drawn off in
excess of the freezer’s capacity.
g. Stop drawing product and allow
the unit to recover.
2. The machine will not operate in
the “AUTO” mode.
a. The unit is unplugged. a. Plug in the power cord; press the
push-button switch.
b. The refrigeration system is not
activated.
b. On T.Q.C. units , momentarily
raise the draw switch to activate
the refrigeration system.
c. The circuit breaker is tripped, or
thefuseisblown.
c. Place the circuit breaker in the
“ON” position, or replace the
fuse. Press the push-button
switch.
d. The beater motor overloaded,
causing a loss of power to the
power switch.
d. Reset the freezer.
3. The product is too stiff. a. The temperature control or the
T.Q.C. is set too cold.
a. Adjust the temperature control.
Do not set the temperature
colder than 18
_F(--8_C).
4. The product is too soft. a. The temperature control or the
T.Q.C. is set too warm.
a. Adjust the temperature control.
b. The air tube is not installed. b. Install the air tube in the mix inlet
hole at the bottom of the mix
hopper.
c. Out-drawing the freezer’s
capacity.
c. Two 4 oz. (113.4 gram) servings
in one minute.
5. The freezing cylinder walls are
scored.
a. Operating freezer without the front
bearing on the freezer door.
a. Install the front bearing on the
freezer door.
b. The gear unit or the direct driv e is
out of alignment.
b. Align the gear unit or the direct
drive.