22
Troubleshooting Guide
Models 441 & 444
Section 8 Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
1. No product being
dispensed with the draw
valve open and the control
switch in AUTO.
a. The freezer door is
installed upside down.
a. Install the door correctly. 14
b. There is a freeze- up in
the mix inlet hole.
b. Call service technician to
adjust the hopper
temperature.
--
c. The beater motor is out on
reset.
c. Reset the freezer. 11
d. The beater is rotating
counterclockwise.
d. Contact service technician
to correct the rotation to
clockwise.
--
e. The draw valve is
connected to the draw
arm incorrectly.
e. The draw valve bracket
must be correctly attached
to the draw arm.
15
f. The circuit breaker is off
or the fuse is blown.
f. Turn the breaker on or
replace the fuse.
--
g. There is inadequate mix in
the hopper.
g. Fill the hopper with mix. 17
h. The feed tube is installed
upside down.
h. Install the feed tube with
the hole in the side in the
down position.
17
2. The product is too cold. a. The thermistor control is
set too cold.
a. Adjust the thermistor
control knob warmer .
12
b. The draw handle is not
fully closed.
b. The draw handle must be
fully closed.
--
3. The product appears too
thin.
a. The thermistor control is
set too warm.
a. Adjust the thermistor
control knob colder.
12
b. There is not enough air
space around the unit.
(A/C)
b. Allow for adequate air flow
across the condenser .
1
c. The scraper blade(s) are
worn.
c. Replace scraper blades
regularly.
25
d. Dirty condenser. d. Clean regularly. 21
e. The mix is out of date. e. Use only fresh mix. --
f. The beater is rotating
counterclockwise.
f. Contact service technician
to correct rotation to
clockwise.
--