8-2
TROUBLESHOOTING GUIDE
Model 490
Troubleshooting Guide
8
8. Excessive mix leakage
into drive shaft drip pan.
a. Missing or worn drive shaft seal on
drive shaft.
a. Install or replace regularly. 6-1 / 9-1
b. Drive shaft seal installed inside
out.
b. Install seal properly. 6-1
c. Worn rear shell bearing. c. Call service technician to replace rear
shell bearing.
- - -
9. Excessive mix leakage
from door spout.
a. Missing or worn draw valve
O-rings.
a. Install or replace regularly. 6-2 / 9-1
b. Inadequate lubrication of draw
valve O-rings.
b. Lubricate properly. 6-2
c. Wrong type lubricant being used
(example: petroleum-based
lubricant).
c. Use proper lubricant
(example: Taylor Lube).
6-1
10.No freezer operation
after placing the
machine in Auto.
a. Machine unplugged. a. Plug into wall receptacle. - - -
b. Circuit breaker off, or blown fuse. b. Turn breaker on, or replace fuse. - - -
c. Beater motor out on reset. c. Allow the motor to cool and then
press the reset button.
5-1
d. The draw arm is not activated. d. After placing the freezer in the Auto
mode, the draw arm must be raised to
activate the Auto cycle.
6-6
11.Product not feeding into
freezing cylinder.
a. Inadequate level of mix in the mix
hopper.
a. Fill the mix hopper with mix. 6-6
b. Mix inlet hole frozen. b. Mix hopper temperature needs
adjustment. Call service technician.
- - -
Problem Probable Cause Remedy
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