63
Model C602
Troubleshooting
General Troubleshooting (Cont ’d.)
PROBLEM CAUSE REMEDY
7. Excessive mix leakage through
the rear of the unit into the drip
pan.
a. Worn or missing drive shaft seal. a. If worn, nicked or missing, replace
the drive shaft seal.
b. Inadequate lubrication. b. Lubricate properly .
c. Drive shaft rotates forward. c. Check gear alignment.
8. Low overrun. a. Bad scraper blades. a. Replace scraper blades.
b. Faulty air/mix pump components. b. Inspect air/mix pump components
and replace those found faulty.
c. Restricted air intake (air/mix
pump).
c. Clear restriction.
d. Incorrect syrup calibration (shake). d. Calibrate syrup delivery for one
ounce every 5 seconds.
e. Long ON cycles. e. See problem #2.
f. Product flow is restricted in shake
door.
f. See Shake Dispensing
Mechanism Troubleshooting on
page 71.
9. Draw valve leaking. a. Worn or missing draw valve
o-rings.
a. Replace regularly.
b. Inadequate lube on draw valve
o-rings.
b. Lubricate properly .
c. Wrong type of lubricate being
used.
c. Use proper lubricant. Example:
Taylor Lube High Performance.
10. Product is not being fed into the
freezing cylinder.
a. Inadequate mix in the hopper (Mix
Out light is illuminated).
a. Fill hopper with mix.
b. Mix pump motor tripped reset. b. Press the reset button.
c. Air/mix pump incorrectly
assembled.
c. Assemble pump according to
instructions in the Operator’s
Manual.
d. Mix feed tube not installed or
incorrectly assembled.
d. Assemble and install the feed tube
according to the instructions in the
Operator Manual.
11. No product being dispensed with
draw valve open and machine in
the AUTO mode.
a. Plugged door spout. a. Break down the machine and
dislodge the door spout clog.
b. Beater rotating counterclockwise. b. Correct beater rotation to
clockwise.
c. Inadequate mix in the hopper (Mix
Out light is illuminated).
c. Fill hopper with mix.
d. Pump motor tripped reset. d. Press the reset button.
e. Draw valve does not raise high
enough to open the product port in
the freezer door.
e. See Shake Dispensing
Mechanism Troubleshooting on
page 71.
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