TDW Product Warranty
1. Products manufactured by T.D. Williamson, Inc. (TDW), are warranted free from defects in
material and workmanship for a period of three (3) years from the date of shipment from the
factory. Elastomer products are warranted for one (1) year under proper storage to be
free from defects in material and workmanship. The foregoing warranty does not apply
to any items not manufactured by TDW, including, but not limited to, electronic devices,
switch components, pumps, O-rings, purchase cylinders, etc. These third-party parts
will revert back to suppliers warranty. TDW assumes no liability under this or any other
warranty for components not manufactured by TDW. This Warranty applies only to
products shipped after June 30, 2000.
2. If TDW accepts any claim made under this Warranty, TDW’s liability, if any, shall be limited to,
at TDW’s sole option, repair or replacement of the failed part or product, or a refund of the
purchase price, less an allowance for services rendered for the product prior to the Warranty
claim. TDW disclaims any and all responsibility for special, consequential or incidental
damages arising out of or related to the sale, use, or inability to use any products
covered by this Warranty.
3. Buyer agrees not to return goods for any reason except with the prior written consent of TDW,
which consent, if given, shall specify the terms, conditions and charges upon which any returns
may be made. Materials returned to TDW for Warranty work must have a Return Material
Authorization (RMA) number, and such number must be noted on the package at the time of
shipment. Claims under this Warranty must be made in writing within ten (10) days of any failure
and sent by registered mail to: P.O. Box 3409, Tulsa, Oklahoma 74101. Any failed products or
parts must be held for inspection by TDW or, at TDW’s option, returned to TDW’s factory.
Customer shall prepay shipping charges, and shall pay all duties and taxes, as applicable, for
products or parts returned to TDW for warranty service.
4. This Warranty shall not apply to any product or component which has been repaired or altered
by anyone other than TDW, or has become damaged due to misuse, negligence or casualty, or
has been operated or maintained contrary to TDW’s printed instructions and warnings.
5. This Warranty does not cover any defect, malfunction, or failure caused by circumstances
beyond the control of TDW, including but not limited to unreasonable or negligent installation,
operation, maintenance, abuse, accident, failure to follow instructions in this manual and/or other
printed instructions, warnings and cautions provided by TDW, defective or improper associated
equipment, attempts at modification and/or repair not authorized by TDW, inbound shipping, and
shipping damage
6. All rights, duties, and obligations arising under this limited Warranty shall be governed by the
laws of the State of Oklahoma, U.S.A., regardless of conflict of laws provisions. In the event
Buyer initiates litigation under this Warranty, Buyer hereby agrees that jurisdiction for such
litigation shall be brought only in the District Court for the County of Tulsa, Oklahoma.
7. TDW reserves the right to make any changes in or improvements on its products without
incurring any liability or obligation to update or change previously sold product and/or the
accessories thereto.
8. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED,
INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE, WHICH ARE EXPRESSLY DISCLAIMED. TDW NEITHER
ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO MODIFY THESE TERMS AND
CONDITIONS, WARRANT SPECIFIC APPLICATIONS, OR ASSUME FOR TDW ANY
OTHER LIABILITY IN CONNECTION WITH THE SALE OF ANY TDW PRODUCT OTHER
THAN AS PROVIDED IN THIS WARRANTY.
08-09-2015
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