- 54 -
EO1-11126
MA-1350-1 SERIES
Paper roll wrinkles.
Cause 1: Paper roll is not placed correctly, or placed on the skew.
Measure: Place the paper roll correctly. (Refer to page 46.)
Cause 2: Failure of the printer itself
Measure: Ask the store where purchased.
Printer prints nothing.
Cause 1: Ribbon cassette is not installed.
Measure: Install the ribbon cassette. (Refer to page 15.)
Cause 2: Ribbon cassette reaches its life, deteriorates, or is damaged.
Measure: Replace the ribbon cassette with a new one.
Cause 3: Status lamp “R OFF” is illuminated. (In case that nothing is printed on the receipt but not the
journal)
Measure: Depress the [LOG/RECEIPT] key to extinguish the lamp.
Cause 4: Failure of the printer itself
Measure: Ask the store where purchased.
Printing as a whole is too light.
Cause 1: Ribbon cassette reaches its life, deteriorates, or is damaged.
Measure: Replace the ribbon cassette with a new one. (Refer to page 48.)
Printing gets stained.
Cause 1: Printer gathers paper dust.
Measure: It is necessary to clean the inside of the printer, therefore ask the store where purchased.
Printing is uneven or too light.
Cause 1: Ribbon cassette reaches its life, deteriorates, or is damaged.
Measure: Replace the ribbon cassette with a new one. (Refer to page 48.)
Abnormal sound generates.
Cause 1: Paper roll or Ribbon cassette is not placed correctly.
Measure: Place the paper roll or ribbon cassette correctly. (Refer to page 46 or 48.)
Cause 2: Failure of the printer itself
Measure: Ask the store where purchased.
Stamp does not work.
Cause 1: Stamp is not installed correctly.
Measure: Install the stamp correctly. (Refer to page 49.)
Cause 2: Failure of the stamp mechanism
Measure: Ask the store where purchased.
Print of the stamp is too light.
Cause 1: Stamp ink is not enough.
Measure: Replenish the ink. (Refer to page 49.)
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