Why can't I carry out normal operations on my TEC Cash Register?
If you can't carry out normal operations on your TEC Cash Register, the Control Lock position might not correspond to the operation you're trying to perform. Make sure the Control Lock is in the correct position, especially if the operation requires the MGR position.
What to do if the TEC MA-1350-1 drawer does not open?
If the drawer of your TEC Cash Register won't open, it might be obstructed by a foreign object, such as a coin. Try to remove the obstruction using a ruler or similar tool. If this doesn't work, no other solution is available.
Why does my TEC MA-1350-1 display nothing?
If the display on your TEC Cash Register is blank, make sure the register is securely plugged into the outlet. Also, check that the Control Lock is not in the OFF position. Use the Control Key to turn it to a different position.
How to fix a TEC MA-1350-1 when the printer prints nothing?
If your TEC Cash Register printer is printing nothing, there could be a few reasons. Check if the ribbon cassette is installed correctly. If it is installed, the ribbon cassette may be old, deteriorated, or damaged, and needs replacing with a new one. Also, if the status lamp “R OFF” is illuminated (but not the journal), press the [LOG/RECEIPT] key to turn the lamp off.
What to do if my TEC MA-1350-1 Cash Register has a paper jam?
If your TEC Cash Register has a paper jam, it's likely due to the paper roll being placed incorrectly or a foreign object obstructing the paper path inside the printer. To remove the jammed paper, open the upper side of the printer by pressing the two green levers on both sides. Lift the upper side and remove the paper. Then, close the upper side until it clicks.
Why does my TEC MA-1350-1 Cash Register printer not feed paper?
The TEC Cash Register printer might not be feeding paper because the paper roll is not placed correctly, or a paper fragment or foreign substance blocks the inside of the paper path. Place the paper roll correctly. If a paper fragment or foreign substance blocks the inside of the paper path, no solution is available.
Why is the stamp print too light on my TEC Cash Register?
If the stamp print is too light on your TEC Cash Register, it's likely that the stamp ink is low. Replenish the ink.
Why is some segment not displayed, the display shimmers, or the illumination of the display is uneven on my TEC MA-1350-1 Cash Register?
If some segments are not displayed, the display shimmers, or the illumination of the display is uneven on your TEC Cash Register, no solution is available.
What to do if my TEC MA-1350-1 beeps an error tone?
If your TEC Cash Register is beeping an error tone, it could be due to a few reasons. You may have an incorrect operation procedure, so press the [C] key to clear the error and double-check the procedure. The Control Lock position might also be incorrect; use the Control Key to turn it to the correct position. Also, if the Drawer-close Compulsory Option has been selected, the error could be triggered by attempting an operation in the REG position while the drawer is open, so close the drawer and press the [C] key.
What causes wrinkled paper rolls on the TEC Cash Register?
Wrinkled paper rolls in your TEC Cash Register can occur if the paper roll is not placed correctly or is skewed. Place the paper roll correctly.
General| Brand | TEC |
|---|---|
| Model | MA-1350-1 Series |
| Category | Cash Register |
| Language | English |
Identifies this document as the owner's manual for the ECR.
Explains the meaning of warning and prohibition symbols used in the manual.
Provides advice on maintaining the equipment and requesting professional services.
Details the steps for unpacking the cash register and its accessories.
Describes the physical parts and interfaces of the ECR for identification.
Details the purpose and types of control keys used with the ECR.
Explains the different positions of the control lock and their operational functions.
Describes the front display for the operator and the rear display for the customer.
Explains the meaning of numeric digits and indicators on the ECR display.
Shows the standard layout of the ECR keyboard.
Lists and describes additional optional keys available for the keyboard.
Lists and describes optional keys for the flat keyboard layout.
Step-by-step guide for installing the receipt paper roll.
Details the sign-on/sign-off procedure for cashiers using a signing method.
Explains using push LED keys or barrel locks for cashier identification.
Describes using the [CLK] key for cashier identification.
Information on reports generated for cashier activities.
Details the operations performed within the training mode.
Procedure for concluding the training mode session.
Explains how the current time is displayed on the ECR.
Details how to select whether receipts are issued or not.
How to clear errors, wrong declarations, or incorrect numeric entries.
Procedure for performing a no-sale or exchange transaction.
How to register received-on-account payments.
How to register paid-out amounts.
How to enter single items into departments.
Procedure for repeating department entries.
How to extend quantities for department entries.
Covers split-package pricing and single-item entries for departments.
How to handle income items not directly related to sales.
How to enter single PLU items.
Procedure for repeating PLU entries.
How to extend quantities for PLU entries.
Procedures for PLU split-package pricing.
How to temporarily release preset prices for manual entry.
How to override listing capacity limits for entries.
How to apply percent discounts or charges to sales.
How to apply a fixed dollar amount discount to sales.
How to process vendor coupons received from customers.
How to process store coupons redeemed through departments.
How to correct or void the last entered item in a sale.
How to void specific items within a sale.
How to process returned merchandise transactions.
How to print non-add numbers for specific entries.
How to read subtotal and taxable total amounts of a sale.
Explains various methods to finalize a sale transaction.
How to handle sales paid with multiple tenders or split payments.
How to issue a receipt after a sale has been finalized.
How to change the tax status for departments or PLUs.
How to change the food stamp status for items.
How to apply tax exemptions to sales.
How to manually enter tax amounts for sales.
How to process sales made in foreign currencies.
How to exchange foreign currency to domestic currency.
How to use the validation print feature for specific items.
Step-by-step guide for replacing the receipt paper roll.
How to manually release and lock the cash drawer.
Steps for removing the cash drawer from the ECR.
Describes the purpose and use of the media slot in the drawer.
Explains the locking mechanism for the cash drawer cover.
Steps to resolve issues related to the ECR not powering on.
Steps to resolve common printer malfunctions.
Addresses problems like paper jams, light printing, and stamp malfunctions.
Troubleshooting common problems with the keyboard, drawer, and display.
Resolving issues that prevent normal operations or cause REG mode errors.
Troubleshooting problems encountered when operating in the SET mode.
Lists operations requiring manager intervention and the procedure.
How to release listing capacity limits for departments or tender media.
Explains the types of daily reports available and how to access them.
Explains the types of periodical reports and their access methods.
Provides examples of the formats for various reports.
Details sales data broken down by hourly ranges.
Details sales data related to media transactions and drawer contents.
Reports showing gross profit rates for departments.
Reports detailing PLU sales data, counts, and amounts.
Explains methods for entering characters for programming names and messages.
Details the character code entry method using a code table.
Explains direct character entry using the ECR or optional keyboards.
How to set or adjust the current time on the ECR.
How to set or adjust the current date on the ECR.
How to set a unique register number for identification.
How to set exchange rates for foreign currency transactions.
Verifies preset prices, LC, and status for departments.
Verifies PLU table entries, including preset prices and link departments.
Verifies gross profit rates for departments.
Reads out current system option settings for ECR functions.
Performs tests to verify tax calculation accuracy.
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