Technicolor TG589 - Troubleshooting a Wireless Connection

Wireless Networking Guide
Wireless networking is a great way of accessing the internet. However, due to the nature of wireless
networking and environmental influences - for example interference from other equipment or thickness
of internal walls - we cannot guarantee that wireless will work in every location.
Like radio and television waves, wireless is subject to interference from electrical sources. If you have
low signal strength, or you keep losing connection, it could be because some objects are interfering
with your router and causing ‘noise’. Your wireless signal will be the strongest when it is clear of any
obstacles and is in a clear space. Try these tips to get the best out of your wireless:
2. Troubleshooting a wireless connection
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Power on and off your PC/laptop
and router to see if this helps.
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Do not place your router in an
enclosed space, such as a
cupboard as this can limit the
signal. Your router needs space and
should be in your line of sight.
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Move your router to a common area,
such as a living room. Make sure your
router isn’t crowded and is in a central
location.
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Ensure your router is in an upright
position and is NOT on the floor
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Do not place your router next to
metallic objects, microwaves,
cordless phones or RF transmission
devices as these send out radio
signals which can interfere with your
router,
Thick walls can reduce the range of
your wireless connection. Place the
router away from walls
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Bluetooth equipped devices like
mobile phones send out radio
signals. which can interfere with
your router. Try turning these off
one at a time to see if it make a
difference.
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Keep your router away from reflec-
tive or shiny surfaces such as fish
tanks, mirrors, windows and filing
cabinets, as the signal can bounce
of these objects.
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WA
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A wired connection is always going
to be faster than wireless. For
faster speeds, try connecting your
PC and router with an ethernet ca-
ble and leave Wi-Fi for your other
devices.