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22 Troubleshooting
If the device does not operate as intended, check the table below for information.
Symptom Possible cause/remedy
The device cannot be switched on. The device is not being supplied with power.
Connect the power cord/mains adapter
correctly to the power outlet.
No sound can be heard. Increase the volume.
The display does not switch on. Disconnect the device from the power supply
and then reconnect it.
Poor reception via DAB+/FM. Change the position of the antenna or the
DIGITRADIO 650.
The device cannot be operated. Disconnect the device from the power supply
and then reconnect it.
WiFi connection not available Start the WiFi wizard again and check that
the password has been entered correctly.
CD playback drops out or skips. CD contaminated with dirt. Clean the
underneath of the CD with a so non-fraying
cloth or use a special Audio-CDs cleaning
device.
Device automatically switches o. Depending on the playback mode, the device
will automatically switch to the standby mode
if there is no playback, the volume has been
turned down and no operation has been
undertaken for 15 minutes.
Bad Bluetooth connection and
drop-outs
Do not exceed the maximum range for
Bluetooth of 10 m.
External devices do not charge on
the charging pad
Clean the charging pad.
Make sure that the external device is centred
on the charging pad.
If the malfunction has not been resolved, even aer performing the checks
described, please contact the Technical Hotline.
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General
Weight and Dimensions
