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TRAÇABILITÉ CRÉATIVE
CREATIVE TRACEABILITY
www.technomark-marking.com
TECHNOMARK
3 Allée Michaël FARADAY
Parc d’activités STELYTEC
42400 SAINT-CHAMOND (France)
Tel: +33 (0) 4 77 22 25 91
Fax: + 33 (0) 4 77 22 38 93
E-mail: info@technomark-marking.com
3. Customer Service Team.
The TECHNOMARK dot peen marking machine requires only minimal maintenance. The role of our after-
sales customer service team is to help you to keep your equipment in good condition and prevent
malfunctions linked to the use of your machine.
We strive to be proactive and are constantly seeking new solutions to improve the services we offer to our
customers.
In order to achieve this, TECHNOMARK offers the following services:
Telephone assistance
TECHNOMARK provides personalised assistance. Whatever your question, a specialised technician
will be ready with the answers you need.
Factory maintenance contract
In order to ensure that your marking equipment is in perfect working order, TECHNOMARK offers a
regular upkeep service for your marking equipment. All you need to do is send us your machine
periodically and we will give it a complete service.
On-site maintenance contract
TECHNOMARK can send a specialised technician for regular site visits to ensure the maintenance of
your marking equipment at your own plant.
Product training tailored to your needs
As an approved training body, TECHNOMARK can provide a complete training package, so you can
quickly and effectively get to grips with your new equipment.
Tailored solutions
If required, TECHNOMARK can provide you with a machine free of charge while we deal with your
equipment.
You can get in touch with our customer service team via:
E-mail: service@technomark-marking.com
Telephone: 04 77 22 25 91
Opening times: 8:30 a.m. to 5:30 p.m.
Our technicians will help you to detect and resolve malfunctions as quickly as possible.
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