Trouble Shooting
Should your appliance fail to work or it stops during operation. First 
try to find a solution to the problem, If not, contact the service centre.
Description
10
19
    No   washing
Inspection Items
If the power is off or the fuse is burned out.
If the power supply voltage is too low.
If the water amount reaches to the required water level. (The washer 
will not work if the water amount does not reach the required water 
level) If it is set to "Delay" washing mode. (It will only start to work 
until the reservation time reached).
No water   flows in
If the power is off or the fuse is burned out.
If the water supply is cut off or the water pressure is too low.
If the inlet hose is properly connected and the water tap is opened.
If the filtering screen of inlet valve is blocked by dirt.
If the coil of inlet valve is damaged. (The slight electromagnetic sound 
is normal phenomenon when the inlet valve is switched on)
If the "Start / Pause" button is pressed after the power switch is 
pressed.  
Abnormal   draining
If the water drain hose is placed very high.
If the end of water drain hose is submerged in laundry tub due to 
blocked drain.
If the internal rubber ring of drain valve is blocked by dirt.
Abnormal   spin
If the door lid is open.
If all clothing piled largely at one side of barrel or the clothing is 
excessively placed.
If the washer is not placed in stable condition or it is placed on uneven 
ground. (The ground is not flat).
If the motor belt is loosened.   
MAINTENANCES
•   
Note!
Description
Reason
Solution
E1
E2
Check the water tap is opened or not 
and the inlet filter is clean.
Check the water level sensor 
and drain pump filter.
Alarm for abnormal 
water intaking.
Alarm for water drain 
has not finished.
Alarm for lid not closed 
before wash and spin.
E3
Closed the lid. Press "Start" button.
E4
Manually balance clothes in the 
barrel by hands.
Alarm for unbalanced 
wash load
Please try again first, call up service
line if there are still troubles
Ot
h
e
r
s
EXX
• After
 
the
 
check
, 
activate
 
the
 
appliance
. 
If
 
the
 
problem
 
occurs or the display 
shows
 
other
 
alarm
 
codes again
, 
contact
 
the service centre.