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TEFAL/T-FAL* INTERNATIONAL LIMITED GUARANTEE
: www.tefal.com
This product is repairable by TEFAL/T-FAL*, during and after the
guarantee period.
TEFAL/T-FAL endeavours to keep most of the stock of the spare parts
available for the repair of your product for up to 5 to 7 years on average,
from the last date of production.
Accessories, consumables and end-user replaceable parts can be
purchased, if locally available, as described on the TEFAL/T-FAL internet
site www.tefal.com
The Guarantee
TEFAL/T-FAL guarantees this product against any manufacturing defect
in materials or workmanship during the guarantee period within those
countries*** as stated in the attached country list, starting from the initial
date of purchase or delivery date.
The international manufacturer’s guarantee covers all costs related to
restoring the proven defective product so that it conforms to its original
specifications, through the repair or replacement of any defective part
and the necessary labour. At TEFAL/T-FAL’s choice, a replacement product
may be provided instead of repairing a defective product. TEFAL/T-FAL’s
sole obligation and your exclusive resolution under this guarantee are
limited to such repair or replacement.
Conditions & Exclusions
TEFAL/T-FAL shall not be obliged to repair or replace any product which
is not accompanied by a valid proof of purchase. The product can be
taken directly in person or must be adequately packaged and returned,
by recorded delivery (or equivalent method of postage), to a TEFAL/
T-FAL authorised service centre. Full address details for each country’s
authorised service centers are listed on TEFAL/T-FAL website (www.tefal.
com) or by calling the appropriate consumer Service centre set out in the
attached country list. In order to offer the best possible after-sales service
and constantly improve customer satisfaction, TEFAL/T-FAL may send a
satisfaction survey to all customers who have had their product repaired
or exchanged in a TEFAL/T-FAL authorised service centre.
This guarantee applies only for products purchased and used for domestic
purposes and will not cover any damage which occurs as a result of misuse,
negligence, failure to follow TEFAL/T-FAL instructions, or a modification
or unauthorised repair of the product, faulty packaging by the owner or
mishandling by any carrier. It also does not cover normal wear and tear,
maintenance or replacement of consumable parts, or the following:
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