20
Note: if inner bowl is deformed, do not use it anymore and get a
replacement from an authorised service centre for repair.
Helpline (only for UK) :
If you have any product problems or queries, please contact our Customer
Relations Team first for expert help and advice:
0345 602 1454 - UK
(01) 677 4003 - ROI
or consult our website - www.tefal.co.uk
Malfunction
description
Causes Solutions
Steam leakage during
using.
Lid is badly closed. Open and close the lid again.
Micro pressure valve not well
positioned or assembled
incorrectly.
Stop the cooking (unplug the
appliance) and check the valve
is correctly assembled (2 parts
locked together) and well
positioned.
Lid or micro pressure valve
gasket is damaged.
Send to an authorised service
centre for repair.
Rice not fully cooked
or overcooked.
Too much or not enough water
compared to rice quantity.
Refer to cooking tables for water
quantities.
Rice half cooked. Insufficiently simmered.
After the end of the cooking
time, do not remove rice until the
countdown simmering time of
14minutes finishes.
Automatic keep
warm function fails
(appliance stays on
cooking program or
does not heat on
Keep Warm).
Send to the authorised service
centre for repair.
E0
The sensor on the top is open or
in short circuit.
E1
Bottom major sensor open
circuit or short circuit
Stop the appliance and restart the
program. If the problem persists,
please send to an authorised
service centre for repair.
E3
Missing bowl or empty bowl.
Place the inner bowl into the
appliance then unplug and re-
plug the machine and finally
restart the program.
Crust/Fry function used with oil
only
Only use Crust/Fry function with
oil and food.