SYNAPSE30 30W FM Exciter User Manual
Warranty
TEKO Broadcast product is guaranteed against defects in materials and workmanship for a period
of TWO YEARS from date of shipment. The standard warranty may be extended beyond the two-
year period. A record of warranty extensions is listed on sales orders of each product purchased.
Standard warranty conditions apply to extended warranty period.
During warranty TEKO Broadcast Srl will repair or replace product proved to be faulty with previous
authorization. The warranty validation only applies if product is returned to TEKO Broadcast Srl
after release of Return of Merchandise Authorization and provided that maintenance procedures
have been followed as listed in the manual. Warranty does not cover repairs resulting from product
carelessness, incorrect or improper use.
NO OTHER WARRANTY APPLY
TEKO BROADCAST IS NOT LIABLE FOR DAMAGES RESULTING FROM PRODUCT MISUSE
TEKO BROADCAST DOES NOT GUARANTEE ERROR-FREE EQUIPMENT, UNINTERRUPTED
OPERATION, FIRMWARE OR FIRMWARE BUGS.
If your equipment needs repair call TEKO Broadcast Srl promptly and ask for customer service
department. It is important to contact TEKO Broadcast immediately since many problems may be
quickly solved over the phone or by e-mail. Please have your Serial Number ready before you contact
TEKO Broadcast and clearly explain the nature of your problem. Once we acknowledge your
equipment requires service we will send you an electronic form to be filled in with your name,
address, phone number, e-mail and containing an accurate description of problem or failure. TEKO
Broadcast will issue an RMA number.
Send the unit with prepaid shipment to indicated maintenance lab and place equipment in the original
box or a suitable container to protect it from damage. TEKO Broadcast Srl will not be held
responsible for damage incurred during shipment. Please ensure RMA number is clearly marked
onto shipping container. Our standard terms are to fix or repair equipment within five working days.
If equipment requires parts ordering or more than five working days, TEKO Broadcast’s service
technician will contact you. We also provide service for equipment if warranty has expired. Follow
the same instructions described above, but tick in the
“not in warranty” box. Warranty is valid on condition that proper maintenance procedures have
been complied with, as listed in the manual. Damage caused by product misuse is NOT covered by
warranty.
Other General Information
© Copyright 2010 by TEKO%Broadcast%srl%Via!Berlinguer!(Loc.!Nova),!s.n.!88040 !Pia n op o li!(C Z) !ITA L Y ! !
(+39!0968!425600-! +39!0968!425867!
Sales%Office!Via!Palazzetti!22/Q-40068!san!Lazzaro!di!Savena!(BO)(!+39!051!6257409!-! !+39!051!
4981811!
e-mail: info@tekobroadcast.com: web:http://www.tekobroadcast.com
Manual Version: SYNAPSE30-2G -2V1b
Firmware Version:
Product Definition: SYNAPSE-30
Edition Date:
File Name: SYNAPSE30-2G -2V1b-Eng.doc
CHK____
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