Telstra Gateway Pro V7610 User Manual

Telstra V7610 Port Forwarding
Some customers have reported issues with their Telstra NBN V7610 Gateway Pro when trying to
access their cameras using the IVSEC X smartphone app.
Image of Telstra V7610 Gateway Pro
Symptoms reported by customers include:
• Cameras very slow to appear on the app or showing as “offline” or “connect close”.
• Only occurring when using 4G / 5G mobile data on their smartphone. When connected to
their home WIFI the cameras work OK on the app

Telstra Gateway Pro V7610 Specifications

General

Model	V7610
Type	Gateway
Wi-Fi Standard	802.11ac
Wi-Fi Bands	Dual-band (2.4GHz and 5GHz)
WAN Ports	1 x Gigabit Ethernet
LAN Ports	4 x Gigabit Ethernet
VoIP	Yes
Telephony Ports	2 x RJ11
Power Supply	12V DC
Connectivity	4G LTE, Ethernet
SIM Slot	Yes