Telstra T96 - TROUBLESHOOTING AND FAQS; Common Symptoms and Solutions

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TROUBLESHOOTING, TECHNICAL AND
WARRANTY INFORMATION
TROUBLESHOOTING AND FAQ’S
Please check the manual thoroughly before contacting Telstra.
Symptom
Solution
No incoming ring
or alarm tone
Check the ring tone and ring volume settings
under Profiles.
Check the handset is not muted (Long press the
# key)
(No) keytones
when pressing
keys
Check the key tone settings in the current
profile.
Menu > Settings > Profiles > Edit.
How do I extend
the incoming ring
time?
Dial **61*101** (number of seconds 15, 20, 25
or 30) # and press send/call. Please note the
default is 15 seconds and the maximum ring
time is 30 seconds.