Tenda i27 Quick Installation Guide

FAQ
- 13 -
Q1. I cannot log in to the web UI of the AP. What should I do?
A1. Try the following solutions:
Check that the Ethernet cable is connected properly.
Ensure that the IP address of the computer is set to the same
network segment as that of the AP. If the AP’s IP address is
still 192.168.0.254, you can set the IP address of your
computer to 192.168.0.X (X ranges from 2 to 253 and is
not occupied by other devices).
If the AP is managed by a controller, the AP may obtain an IP
address from a DHCP server in the LAN. You can check the
new IP address from the client list of the DHCP server, and
use this IP address to log in.
If the problem persists, restore the AP to factory settings
(refer to Q4).
Q2. The controller fails to detect the AP. What should I do?
A2. Try the following solutions:
Verify that the physical connections are correct and the AP
has started up properly.
If VLAN exists in the network, verify that the controller is in
the same VLAN with the AP.
Restart the AP.
Verify that the firmware of the controller and the AP are the
latest upgradable version on our official website
www.tendacn.com.
Restore the AP to factory settings (refer to Q4).

Tenda i27 Specifications

General

Antenna type	External
Antennas quantity	2
Antenna gain level (max)	4 dBi
2.4 GHz	Yes
MIMO type	Multi User MIMO
Number of users	254 user(s)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE 802.11g, IEEE 802.11k, IEEE 802.11n, IEEE 802.11v, IEEE 802.3at
Virtual LAN features	Tagged VLAN
Spread spectrum method	OFDMA
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Maximum data transfer rate	2976 Mbit/s
Maximum data transfer rate (5 GHz)	2402 Mbit/s
Maximum data transfer rate (2.4 GHz)	574 Mbit/s
Power consumption (max)	14.04 W
Placement	Ceiling, Wall
Product color	White
Security algorithms	SSID, WEP, WPA, WPA-PSK, WPA2, WPA2-PSK
Number of SSID supported	8
Service Set Identifier (SSID) features	Hidden SSID
Storage temperature (T-T)	-30 - 70 °C
Operating temperature (T-T)	-10 - 45 °C
Operating relative humidity (H-H)	10 - 90 %
USB 2.0 ports quantity	-
Ethernet LAN (RJ-45) ports	1

Weight and Dimensions

Depth	38 mm
Width	178 mm