11N Wireless Broadband Router 
 
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Appendix 2: Ask and Question 
 
In this part some questions and problems shown during 
the Router’s usage and installation will be given 
suggesting answers. If your problems are not in the list, 
please log into our website www.tenda.cn
 or send an 
E-mail to support@tenda.cn, and we will reply you in 
the first time. 
 
 
1、Can not login to the Web interface of the Router after 
you enter the IP address in the address field? 
 
Step 1: check the Router if it works well. Once the 
device is powered on for a few seconds, the SYS 
indicator on the panel will be turned on. If it is not, 
please contact us.  
 
Step 2: check the network cables if it is good and the 
corresponding indicator is “Always ON”. Sometimes, the 
indicator is “Always ON”, but it does not mean it gets 
through.  
 
Run “Ping” command and check if it can ping the 
Router’s LAN IP address 192.168.0.1. If it is OK, please 
make sure your browser does not access the Internet by 
proxy server. If the ping fails, you can press the “RESET”