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1) Charge the battery to 100% before your first ride.
2) When charging your e-bike:
(1) Charge the battery indoors and keep it away from direct sunlight, rain or snow.
(2) Do not charge the bike with non-TENWAYS chargers.
(3) Ensure a proper ambient temperature. The best ambient temperature for the
charger is 20˚C to 25˚C. A lower temperature may lead to insufficient charging,
while a higher temperature may lead to overcharging.
(4) To charge, connect the charger to the battery charging port, then connect the
other end of the charger to an electrical outlet. To remove the charger, disconnect
the charger first from the electrical outlet, then disconnect the other end from the
battery charging port.
3) Check the tire pressure by hand or with a tool and ensure the pressure is within
a range of 50-75 PSI/3.4-5.1 bar.
4) Press the driving belt to check whether the belt tension is proper (you should
be able to press the middle part of the belt down 10-15 mm if the tension is
moderate).
5) If using your e-bike on public roads, please ensure that you comply with local riding
regulations, for example, those which govern riding equipment, control lights, and
reflectors.
6) Make sure that you wear the correct protective equipment. Always wear a helmet
and make yourself visible to others.
7) When properly adjusted, the saddle should be at hip height.
8) Check and ensure that the front wheel quick release, handlebar, brakes, pedals, and
other related parts of the e-bike are properly fastened before you start to ride.
9) The brake settings vary by country/region. Check which brake lever acts on which
brake first, and if it does not comply with your habits, we recommend that you ask
an expert to change the settings so that you can accurately brake the front and rear
wheels if an emergency occurs while you’re riding. If you encounter any problems
while riding, please brake first (please brake the two wheels at the same time to
stop within the shortest possible distance).
10) Check the maneuverability of the handlebar; the steering has a crucial impact on
braking and riding safety.
11) We recommend that you purchase relevant insurance for bikes or e-bike riding in
your area so that you can contact your insurance company or agency promptly to
get adequate protection in the event of an accident.
2. Before your first ride
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