Q: What is the model of this e-bike? Which terrains is this e-bike targeted at?
A: The model is TENWAYS CGO600 Pro. It’s an urban commuter intended for urban
pavement or slightly potholed roads. Do not ride it on mountain roads. Otherwise,
accidents may occur.
Q: What is the weight of the whole bike including the battery?
A: The weight is approximately 16 kg.
Q: What should I do if any parts are damaged or any abnormality occurs during use?
A: Please contact TENWAYS customer service immediately, or turn to relevant
professionals for inspection and maintenance.
Q: How long would it take to fully charge the battery?
A: Approximately 4.5 hours.
Q: What is the riding distance of one battery charge?
A: 65 km to 100 km.
Q: What are the tire pressure requirements?
A: Air pressure of the tires should stay within the range of 50-75 PSI/3.4-5.1 BAR.
Q: What is the proper belt tension?
A: The tension value should stay within 45 to 60 Hz (35 to 45 lbs), which means the
middle part of the belt should sink 10 mm to 15 mm when pressed down by hand.
Q: What is the overall noise level of this product while riding?
A: This product has passed the relevant certification of EN15194-2017, meaning the
rider will not hear any sound higher than 70 dB from this e-bike during riding.
43
2. FAQ
To Next Page
Loading...
