connection with this Connector Limited
Warranty. The decision of whether to repair or
replace a part or to use a new or
remanufactured part will be made by Tesla, in
its sole discretion.
To the maximum extent permissible under
your local law, Tesla hereby disclaims any and
all indirect, incidental, special and
consequential damages arising out of or
relating to the Mobile Connector, including,
but not limited to, transportation to and from a
Tesla Authorized Service Center, loss of Mobile
Connector or vehicle value, loss of time, loss of
income, loss of use, loss of personal or
commercial property, inconvenience or
aggravation, emotional distress or harm,
commercial loss (including but not limited to
lost profits or earnings), towing charges, bus
fares, vehicle rental, service call charges,
gasoline expenses, lodging expenses, damage
to tow vehicle, and incidental charges such as
telephone calls, facsimile transmissions, and
mailing expenses.
The above limitations and exclusions shall
apply whether your claim is in contract, tort
(including negligence and gross negligence),
breach of warranty or condition,
misrepresentation (whether negligent or
otherwise) or otherwise at law or in equity,
even if Tesla is advised of the possibility of
such damages or such damages are
reasonably foreseeable.
Nothing in this Connector Limited Warranty
shall exclude or in any way limit Tesla’s liability
for death or personal injury solely and directly
caused by Tesla’s negligence or that of its
employees, agents or sub-contractors (as
applicable), fraud or fraudulent
misrepresentation or any other liability to the
extent the same is proven in a court of
competent jurisdiction in a final nonappealable
judgment and may not be excluded or limited
as a matter of local law.
WARRANTY ENFORCEMENT LAWS
AND DISPUTE RESOLUTION
To the fullest extent allowed by your local law,
Tesla requires that you first provide Tesla,
during the applicable warranty period
specified in this Connector Limited Warranty,
with written notification of any manufacturing
defect within a reasonable time to allow Tesla
an opportunity to make any needed repairs
before you pursue any remedy under your
local laws. Please send your written
notification to:
Tesla Motors Netherlands B.V.
Atlasstraat 7-9, 5047 RG
Tilburg, Netherlands
Attention: Vehicle Service
Please include the following information:
• Mobile Connector and Invoice Date;
• Your name and contact information;
• Name and location of the Tesla Store
and/or Tesla Service Center nearest you;
• Description of the defect; and
• History of the attempts you have made
with Tesla to resolve the concern, or of any
repairs or services that were not per-
formed by Tesla.
In the event any disputes, differences or
controversies arise between you and Tesla
related to this Connector Limited Warranty,
Tesla will explore all possibilities for an
amicable settlement.
COUNTRY-SPECIFIC CONSUMER
DISCLOSURE
Bulgaria
The Connector Limited Warranty does not
modify, affect or substitute your rights under
Bulgarian statutory consumer protection laws.
The provisions related to your statutory rights
are reproduced below:
Consumers’ Protection Act:
Article 112
(1) In the case of a lack of conformity of the
consumer goods with the contract of sale,
the consumer shall be entitled to address a
complaint, requesting the seller to bring
the goods into conformity with the
contract of sale. In such case, the
consumer may choose either repair or
replacement of the goods by new goods,
unless this is impossible or the remedy
chosen by the consumer is
disproportionate in comparison with the
other remedy.
Connector Limited Warranty cont’d
Mobile Connector Rev 1.00.book Page 9 Friday, July 19, 2013 12:30 PM
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