(2) A remedy shall be deemed to be
disproportionate if it imposes costs on the
seller which, in comparison with the
alternative remedy, are unreasonable, taking
into account:
1. the value that the consumer goods would
have if there were no lack of conformity;
2. the significance of the lack of conformity;
3. whether an alternative remedy could be
offered to the consumer without
significant inconvenience thereto.
Article 113
(1) (New, SG No. 18/2011) Where the consumer
goods are not in conformity with the
contract of sale, the seller shall be obligated
to bring the said goods in conformity with
the contract of sale.
(2) Renumbered from Paragraph (1), SG No.
18/2011) Consumer goods shall be brought
into conformity with the contract of sale
within one month after the date on which the
complaint was addressed by the consumer.
(3) (Renumbered from Paragraph (2), amended,
SG No. 18/2011) Upon expiry of the time limit
referred to in Paragraph (2), the consumer
shall be entitled to have the contract of sale
rescinded and to reimbursement of the sums
paid or to have a reduction made in the price
of the consumer goods according to Article
114 herein.
(4) (Renumbered from Paragraph (3), SG No.
18/2011) The consumer goods shall be
brought into conformity with the contract of
sale free of charge for the consumer. The
consumer shall not be liable for any costs
incurred for the dispatch of the consumer
goods or any costs of material and labour
costs associated with the repair of the goods,
and must not sustain significant
inconvenience.
(5) (Renumbered from Paragraph (4), SG No.
18/2011) The consumer may furthermore seek
compensation for damage resulting from the
lack of conformity.
Article 114
(1) In the case of a lack of conformity of the
consumer goods with the contract of sale
and where the consumer is not satisfied with
the settlement of the complaint under Article
113 herein, the consumer shall be entitled to
choose between one of the following
options:
1. rescission of the contract and
reimbursement of the sum paid thereby;
2. reduction of the price.
(2) The consumer shall not be entitled to claim
reimbursement of the sum paid or reduction
of the price of the goods where the trader
agrees to a replacement of the consumer
goods with new ones or to repair the
consumer goods within one month after the
complaint was addressed by the consumer.
(3) The consumer shall not be entitled to claim
rescission of the contract if the lack of
conformity of the consumer goods with the
contract is minor.
Article 115
(1) The consumer may exercise the right thereof
under this Section within two years as from
the time of delivery of the consumer goods.
(2) The period referred to in Paragraph (1) shall
be interrupted during the time needed to
repair or replace the consumer goods or to
reach a settlement of the dispute between
the seller and the consumer.
(3) The exercise of the right of the consumer
under Paragraph (1) shall not be subject to
any period of limitation for the bringing of
action for compensation other than the
period referred to in Paragraph (1).
France
The Connector Limited Warranty does not
modify, affect or substitute the statutory rights
you have under applicable laws in France. Tesla
remains responsible for defects pursuant to
articles 1641 to 1649 of the French civil code and
in case of a lack of conformity of the product
pursuant to articles L211-1 to L211.18 of the French
Consumer Code. The provisions related to your
statutory rights are reproduced below:
•Article L. 211-4 of the Consumer Code: The
seller must deliver goods which are in
conformity with the contract and is liable for
any lack of conformity which exists at the
time the goods were delivered. He is also
liable for any lack of conformity resulting
from the packaging, installation instructions,
installation, if installation were made by the
seller or under his responsibility.
Connector Limited Warranty cont’d
Mobile Connector Rev 1.00.book Page 10 Friday, July 19, 2013 12:30 PM
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