Teufel Move - Troubleshooting

20
7. Troubleshooting
Problem Solution
No sound
1. Press
Play
on your mobile device to make sure the audio track
is playing.
2. Make sure the in-ear headphone plugs into the audio jack
perfectly. (Hint: If the jack is not tting, remove the case of
your smartphone.)
3. Increase the volume on the mobile device.
Poor sound quality
1. Make sure that both ear tips t securely in your ear, and
make sure that you wear the earphone in a correct way
(Seepage14).
2. Use a different music source.
3. Sound settings of your device, such as Equalizer, Effects, may
affect the sound quality of your earphone negatively. Make
sure they are turned off rst to get the best sound quality.
4. Clear any debris or wax from the ear tips and ear tip nozzles.