3.
Fail to pair with Echo
Make sure your Echo Speaker is compatible with Smart Plug (See the Compatible Devices List) and the
Smart Plug is in the right mode.
Please ensure your Echo Devices are setup before adding the Smart Plugs.
Reboot the Echo speaker by unplugging the power and plugging it back in, then try to pair the Smart
Plug with it again.
Factory reset the Echo speaker (Press and hold the Action button for 25 seconds. The light ring will pulse
orange, then turn off. Wait for the light ring to turn back on and turn blue. The light ring then turns
orange again and the device enters the setup mode), then try to pair the Smart Plug with it again.
Smart Plug is not responding
4.
Turn on/off the Smart plug in the Alexa app to sync the plug.
If not connects, please reboot the Echo speaker and factory reset the Smart plug, then pair the Smart
plug with the Echo speaker.
If still not work, please try to deregister the Echo speaker and register back in, then try to pair the Smart
plug with it.
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