9
Move Smart Plugs
5.
If you want to move the paired Plug from one echo to another, make sure you remove the Plug from the
Alexa app and wait 30 minutes to allow cloud synchronization before repairing with different Echo device.
Alexa's response
6.
If the Alexa devices finds the plug, setup is complete.
But if the Alexa devices says she did not find any devices, say “ Alexa, turn all plugs off ”.
If the “ plug ” in question turns off, then the plug did setup and the Echo device had the common false fail
issue—where an Echo device will say it did not find the plug when it in fact did. Please, if it is not too much
trouble, report this false fail to Amazon as the plug did add but the Echo device wrongly said it did not add.
Hopefully, if enough people report the issue, it can be found and solved.
Note: If the Alexa device says she failed to find the plug and the plug does not respond to “Alexa, turn all
plugs off ”, please contact us at Support@3reality.com to let us know so we may assist.
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