Why do my Torrey L-EQ HS Scales show different weights for the same product?
This issue occurs when there is material under the plate. Inspect the platform for any obstructions. If you find any, remove them and check the scale's operation again.
What to do if my Torrey L-EQ HS Scales don't turn on?
There are several possible reasons why your scale isn't turning on. First, ensure there is an electric current, using a multimeter to check the current outlets. Second, the AC/DC power supply cable may have an unconnected wire or a defective voltage outlet; check the AC/DC power supply terminals, and if possible, test with another AC/DC power supply. Third, the battery may be low; connect the AC/DC power supply to recharge it, and if it doesn't recharge, replace the battery.
How to fix a 'HELP' message on my Torrey L-EQ HS Scales display?
The 'HELP' message appears when the scale is turned on with a weight on the plate. To resolve this, remove the weight, turn off the Torrey scale, and then turn it back on.
Turn on the scale, place the product in the plate and the weight will be shown.
Eliminate container weight by pressing the TARE key to measure only the product.
Use kg, lb, oz keys for weighing and automatic unit conversion.
Send displayed data to a PC by pressing the PRINT key.
Press ZERO key to reset display to zero when no product is on the scale.
Use the scale's backlight to improve display visibility in low light.
Activate and set high/low limits for the weight alarm.
Appears when the AC adapter is connected to the scale and power outlet.
Indicates that a weight range has been set for the alarm.
Shown when the weight on the plate is zero.
Indicates the "tare" function has been activated, showing net weight.
Indicates weight is below the lower alarm limit.
Indicates weight is above the upper alarm limit.
Displays the selected weight unit (kg, lb, oz).
Displays the weight and other messages from the scale.
Appears when battery power is low and needs recharging.
Steps to connect the scale and transmit weight data to a computer.
Describes the ASCII and hexadecimal format of data transmitted from the scale.
Indicates that the scale's maximum capacity has been exceeded.
Appears if the scale is turned on with excess weight or has been mishandled.
Indicates a negative weight, requiring reset or restart.
Signals insufficient battery charge, leading to scale shutdown.
Turn on the scale, place the product in the plate and the weight will be shown.
Eliminate container weight by pressing the TARE key to measure only the product.
Use kg, lb, oz keys for weighing and automatic unit conversion.
Send displayed data to a PC by pressing the PRINT key.
Press ZERO key to reset display to zero when no product is on the scale.
Use the scale's backlight to improve display visibility in low light.
Activate and set high/low limits for the weight alarm.
Appears when the AC adapter is connected to the scale and power outlet.
Indicates that a weight range has been set for the alarm.
Shown when the weight on the plate is zero.
Indicates the "tare" function has been activated, showing net weight.
Indicates weight is below the lower alarm limit.
Indicates weight is above the upper alarm limit.
Displays the selected weight unit (kg, lb, oz).
Displays the weight and other messages from the scale.
Appears when battery power is low and needs recharging.
Steps to connect the scale and transmit weight data to a computer.
Describes the ASCII and hexadecimal format of data transmitted from the scale.
Indicates that the scale's maximum capacity has been exceeded.
Appears if the scale is turned on with excess weight or has been mishandled.
Indicates a negative weight, requiring reset or restart.
Signals insufficient battery charge, leading to scale shutdown.
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