Why do my Torrey L-EQ HS Scales show different weights for the same product?
This issue occurs when there is material under the plate. Inspect the platform for any obstructions. If you find any, remove them and check the scale's operation again.
What to do if my Torrey L-EQ HS Scales don't turn on?
There are several possible reasons why your scale isn't turning on. First, ensure there is an electric current, using a multimeter to check the current outlets. Second, the AC/DC power supply cable may have an unconnected wire or a defective voltage outlet; check the AC/DC power supply terminals, and if possible, test with another AC/DC power supply. Third, the battery may be low; connect the AC/DC power supply to recharge it, and if it doesn't recharge, replace the battery.
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