The TORREY LSQ-40L is a label printing scale designed for commercial use, offering a range of features for product weighing, pricing, and label generation. This device is particularly useful in retail environments where accurate weighing and clear, informative labels are essential for customer service and inventory management.
Function Description:
The primary function of the LSQ-40L is to accurately weigh products and print corresponding labels. It integrates a weighing platform with a thermal label printer and a user interface, allowing for seamless operation from weighing to label dispensing. The scale can be programmed to store product information, including descriptions, PLU numbers, prices (per pound or per unit), tax rates, and expiration days. This stored data is then used to generate comprehensive labels that include weight, price, total sale, date, and other customizable text.
The device supports both weighed and unweighed products, with options to lock or unlock prices, providing flexibility for various product types. For weighed products, it calculates the total sale based on the entered price per pound and the measured weight. For unweighed products, it can print labels based on a set unit price.
The LSQ-40L also features network connectivity, allowing it to be programmed and managed from a personal computer. This is particularly advantageous for businesses with multiple scales, as it enables centralized programming and data management. The software facilitates adding new products, moving products to and from scales, and configuring general parameters such as currency symbols and decimal settings.
Usage Features:
The LSQ-40L offers both standalone operation via its integrated keyboard and display, and networked operation through a computer interface.
Maintenance Features:
Proper maintenance ensures the longevity and optimal performance of the LSQ-40L scale.
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Cleaning:
- Metal Areas: Stainless cleaner or mild soap can be used to wipe down metal surfaces.
- Keyboards and Display: These should be wiped with a damp cloth only. Care must be taken to prevent liquids from entering between plastic and metal surfaces.
- Print Head: Only the supplied cleaning kit should be used to clean the print head. Sharp objects should be avoided around the print head and pinch roller to prevent damage that could lead to unreadable labels or internal scale damage.
- Power Supply: The power adapter should not be immersed in water. It should be unplugged and wiped with a damp cloth, avoiding cleaning fluids.
- Print Cartridge Area: This area must be kept clean of food and debris to prevent contaminants from being picked up by labels and affecting print quality or damaging the print head.
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Troubleshooting: The manual provides a detailed troubleshooting guide for common issues:
- Scale Not Turning On: Solutions include checking the power plug connection, replacing the fuse, or plugging into a different outlet.
- Too Many Labels Coming Out: This often indicates too much text being printed, requiring removal of some text or making font sizes smaller. A dirty or bad label sensor can also be a cause.
- Stretched Printout: This could be due to a defective step gear motor or labels wrapped around the pinch roller.
- Poor Printing: Causes include a dirty print head, low contrast settings, or a defective print head. Solutions involve cleaning the print head, adjusting contrast, or replacing the print head.
- Out of Paper: Requires replacing the label roll. If labels move away from the sensor, the cartridge guide may need adjustment.
- Print Head Up Error: Indicates the print head is not properly closed, requiring the lever to be moved down. A defective print head position sensor could also be a cause.
- Communication Issues (with computer): Solutions involve checking the scale's IP address, disabling other network connections, ensuring cables are correctly plugged into the hub, and verifying network configuration.
- No Label Comes Out: Check if the scale is set for paper mode instead of label mode, verify the plug on the cartridge is in the D position, ensure the configuration is set for "label with gap," and confirm there is weight on the platter and it's not negative.
- Labels Tearing: The cartridge guide might be too tight, or the label roll could be bad.
- Label Roll Snaps/Paper Off Spooler: Reinstall the label roll, check for tightness, or replace a defective label roll.
- Scale Says "Unload" or "Help": Could indicate a defective DC motor or possible load cell damage, requiring professional contact.
- Strange Characters on Display: Suggests corrupted memory, which may require a total reset (losing all data).
- Scale Drifts: Often caused by vibration or air blowing on the platter, requiring relocation to a hard, quiet area.
- Quick Access Keys Show Only Letter/Character: Indicates the scale is in ABC mode, requiring pressing ESC and the ABC button to turn it off.
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Password Management: The scale allows for setting additional passwords to prevent unauthorized programming. However, lost passwords require returning the machine to the factory for reset, which is not covered under warranty.
The TORREY LSQ-40L is a robust and versatile label printing scale, designed to streamline weighing and labeling processes in various retail and commercial settings, with comprehensive features for both direct operation and networked management.