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If Something Goes Wrong
Additional help
3 Install one item of hardware or software.
4 Restart the Windows operating system.
5 Use the new hardware or software for a while, noting
any new problems. Make sure that your critical
applications (email, business applications, etc.) are
working correctly, and verify that important devices
are still functioning.
6 For each additional hardware or software item,
repeat these steps, starting at step 1 if any of your
critical data has changed, or starting at step 2 if no
critical data has changed.
Additional help
If you need further assistance
If you have followed the recommendations and are still
having problems, you may need additional technical
assistance.
❖ Since some problems may be related to the operating
system or the application you are using, it is important to
investigate all sources.
❖ Review the troubleshooting information for your
operating system.
❖ If the problem occurs while you are running a
application, consult the application’s documentation for
troubleshooting suggestions. Contact the software
company’s technical support group for their assistance.
❖ Consult the dealer from whom you purchased your
computer and/or application. Your dealer is your best
source for current information.
Technical support is available online at Toshiba’s support
Web site at support.toshiba.com. At this Web site you will
find answers for many commonly asked technical questions
in addition to downloadable software drivers, BIOS updates,
and many other downloads.
Contacting Toshiba
Toshiba’s Technical Support Web site
For technical support, or to stay current on the most recent
software and hardware options for your computer, and for
other product information, be sure to regularly check the
Toshiba Web site at support.toshiba.com.
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