7.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Codes 133
7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
2BD0
Power failure occurred during e-Filing
restore
Make sure that the power cable is
connected properly and is inserted securely.
Resend the job.
2BE0
Failure to obtain the machine parameters Turn the power OFF and then back ON. Try
scanning again.
2BF0
Reached the maximum number of pages Reduce the number of pages of the job in
error and perform the job again.
2BF1
Reached the maximum number of
documents
Delete the documents from the boxes or
folders.
2BF2 Reached the maximum number of folders Delete the folders from the boxes.
Network Settings
2500
Syntax error, command unrecognized Check whether the Terminal mail address
and Destination mail address are correct.
Check whether the mail server is operating
properly. Turn the power OFF and then back
ON. Try the problem job again.
2501
Syntax error in parameters or arguments Check whether the Terminal mail address
and Destination mail address are correct.
Check whether the mail server is operating
properly. Turn the power OFF and then back
ON. Try the problem job again.
2503
Bad sequence of commands Check whether the mail server is operating
properly. Turn the power OFF and then back
ON. Try the problem job again. If the error
still persists, contact your service
representative.
2504
Command parameter not implemented Check whether the mail server is operating
properly. Turn the power OFF and then back
ON. Try the problem job again. If the error
still persists, contact your service
representative.
2550
Mailbox unavailable Confirm that the destination Email
addresses are correct. Check the access
privilege for the mailbox in the mail server.
2551
User not local Confirm that the destination Email
addresses are correct. Check whether the
mail server is operating properly.
2552
Insufficient system storage The file is too large for the mailbox. Confirm
the mailbox size on the mail server. Transmit
again in text mode or with a lower resolution.
If the error still persists, divide the document
and transmit again.
2553
Mailbox name not allowed Check if there is an unpermitted character in
the mailbox name in the mail server.
Error Code Problem Description Corrective Action
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