7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
132 Error Codes
2A72
Insufficient permission to access e-Filing
box using scan utility
Check if the user is authorized to perform
this job.
Store to e-Filing
2B11
Job status failed Turn the power OFF and then back ON. Try
the problem job again. If the error still
persists, contact your service representative.
2B20
Failure to access file Turn the power OFF and then back ON. Try
the problem job again. If the error still
persists, contact your service representative.
2B30
Insufficient disk space Delete unnecessary documents in e-Filing
and try again.
2B31
Failure to access Electronic Filing Turn the power OFF and then back ON.
Retry the job in error. A folder with the same
name as an already existing document in
the Box cannot be created. Retry by
changing the folder name. Delete the
specified e-Filing or folder and reset them. If
the specified e-Filing or folder cannot be
deleted, contact your service representative.
2B50
Failure to process image Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
2B51
Failure to process print image Make sure that the Function List can be
printed out. Try printing again. If the error
still persists, contact your service
representative.
2B71
The storage period of e-Filing documents
will expire
Check whether any necessary documents
are stored in e-Filing. The documents will be
deleted in a few days.
2B80
The HDD for storing e-Filing data is running
out of space.
Delete all unnecessary documents in
e-Filing.
2B90
Insufficient memory Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
2BA0
Invalid box password specified Make sure that the password is correct and
try scanning again, or first reset the
password and then reattempt the scan.
When this error occurs in the printing of the
data in e-Filing, do this with the
administrator’s password. If recovery is still
not completed or in case of an invalid
password for the operation of other printing
(opening the file, etc.), contact your service
representative.
2BA1
Incorrect paper size, color mode or
resolution
This size, color mode or resolution is not
supported by e-Filing. Please check the
paper size, color mode or resolution.
2BB0 Job canceled The job was canceled.
2BB1
Power failure occurred Make sure that the power cable is
connected properly and is inserted securely.
Resend the job.
2BC0
System fatal error Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
Error Code Problem Description Corrective Action
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