7.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Codes 131
7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
2E40
Failure to convert image file format This error occurs when conversion to a
highly compressed PDF format fails. Do the
scanning again. If the error still persists, Use
the normal PDF format. When this error
occurs in conversion other than to a highly
compressed PDF format, turn the power
OFF and then back ON. Then try to scan
again. If the error still persists, contact your
service representative.
2E43
Encryption error. Failure to create a file If the error still persists after reattempting,
turn the power OFF and then back ON. Then
make another effort.
2E44
Creating a file was not allowed Creating an unencrypted file was not
allowed. Configure the encryption settings
and try again. To create an unencrypted file,
consult the administrator.
2E45
Failure in making meta data Make sure that the template setting is
correct, and do the scanning again. If the
error still persists, turn the power OFF and
then back ON, and then try again.
2E65
There are too many documents in the folder.
Failure in creating a new document
Delete the data in the local storage folder in
the equipment and try scanning again.
2E66
HDD full failure during processing Reduce the number of pages of the problem
job and try again. Check whether the server
or local disk has sufficient space in its
capacity.
2EC0 Job canceled The job was canceled.
2EC1
Power failure occurred Make sure that the power cable is
connected properly and is inserted securely.
Resend the job.
Remote Scan, WS Scan, File Downloader
2A20
Failure to acquire resource Reattempt the problem job. If the error still
persists, turn the power OFF and then back
ON, and make another effort.
2A31
WS Scan function is not available Check if the WS Scan function is enabled. If
not, change it to “enabled”.
2A40
System fatal error Turn the power OFF and then back ON. Try
scanning again.
2A50 Job canceled. The job was canceled.
2A51
Power failure occurred Make sure that the power cable is
connected properly and is inserted securely.
Resend the job.
2A60
Authentication for WS Scan failed When Fax & Scan of Windows is used with
the WIA driver, check if the user name for
the login is registered. When the control
panel or EWB of the equipment is used,
check if the user name for the login is
registered.
2A70
Insufficient permission to execute
RemoteScan
Check if the user is authorized to perform
this job.
2A71
Insufficient permission to execute WS Scan Check if the user is authorized to perform
this job.
Error Code Problem Description Corrective Action
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