2 Troubleshooting
46 Troubleshooting Overview
Raw TCP or LPR Printing in a Windows Operating System Environment:
IPP Printing in a Windows Operating System Environment:
No Check... Yes No For Instruction, Go To...
5 Are the IP Address proper-
ties correctly set?
Next Step
Ø
Ö
Setup the IP address correctly.
6 Is the Raw TCP Printing
correctly set?
Next Step
Ø
Ö
Setup the Raw TCP print service
correctly.
7 Is the LPR/LPD Printing cor-
rectly set?
Next Step
Ø
Ö
Setup the LPD print service cor-
rectly.
8 Were the proper printer driv-
ers installed?
Next Step
Ø
Ö
See the Printing Guide to install
proper printer drivers.
9 Is the Raw TCP or LPR port
configured with correct IP
address?
Next Step
Ø
Ö
See the Printing Guide to config-
ure the proper port.
10 Can you print to this equip-
ment?
End Ö
Refer to following section to trou-
bleshoot the condition.
P.61 “Cannot Print To This
Equipment”
No Check... Yes No For Instruction, Go To...
1 Are the IP Address proper-
ties correctly set?
Next Step
Ø
Ö
Setup the IP address correctly.
2 Is the HTTP Server on this
equipment enabled?
Next Step
Ø
Ö
Enable the HTTP server in the
HTTP Network Service.
3 Is the IPP Printing correctly
set?
Next Step
Ø
Ö
Setup the IPP print service cor-
rectly.
4 Were the proper printer driv-
ers installed?
Next Step
Ø
Ö
See the Printing Guide to install
proper printer drivers.
5 Is the IPP port configured
with correct URL?
Next Step
Ø
Ö
See the Printing Guide to config-
ure proper port.
6 Can you print to this equip-
ment?
End Ö
Refer to following section to trou-
bleshoot the condition.
P.61 “Cannot Print To This
Equipment”
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