1 TROUBLESHOOTING FOR THE HARDWARE
12 Clearing a Paper Jam
Clearing a paper jam
1
Clear the paper jam
Clear the paper jam following the guidance shown on the touch panel. Press or to scroll the pages.
2
After clearing the jam, close all the opened covers.
The equipment starts the warm-up. Follow the guidance on the touch panel.
Tips on removing the jammed paper
Note the following points in removing the jammed paper.
Remove the jammed paper carefully so as not to tear it.
To avoid tearing the jammed paper, remove the paper slowly with both of your hands. Using force may tear the paper,
making more difficult to remove it. See also that no pieces of torn paper are left inside the equipment.
When the paper jam sign remains after removing the jammed paper;
Depending on the timing of the occurrence, no jammed paper may be found where the paper jam sign indicates. If the
sign does not disappear after you have remove the jammed paper, follow the steps as instructed on the touch panel.
Do not touch the fuser unit or the metal portion around it.
Do not touch the fuser or the metal portion around it when you remove the
jammed paper from the fuser unit. This could burn you or the shock could
cause you to get your hand injured in the machine.
Do not touch the transfer belt.
Do not touch the transfer belt when you remove the jammed paper inside
the right side of the equipment. Doing so may cause damage on the
equipment or result in a poor output.
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