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Toshiba e-studio 4555ce User Manual

Toshiba e-studio 4555ce
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MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS
Troubleshooting Guide

Table of Contents

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Toshiba e-studio 4555ce Specifications

General IconGeneral
Copy Resolution600 x 600 dpi
Duplex PrintingYes
FunctionsCopier, Printer, Scanner
Print Resolution1200 x 1200 dpi
Standard Paper Capacity1, 150 sheets
ConnectivityUSB
Scan Resolution600 dpi
Paper SizeA3, A4, A5, B4, B5

Summary

Troubleshooting for the Hardware

When This Screen Is Displayed

Guidance on solving problems based on various screens displayed on the touch panel.

Messages Displayed on the Touch Panel

Troubleshooting messages appearing on the touch panel, with problem descriptions and corrective actions.

Clearing a Paper Misfeed

Detailed steps for locating and clearing paper jams in different parts of the equipment.

Clearing a Staple Jam

Procedures for resolving staple jams in the finisher and saddle stitch units.

Replacing a Toner Cartridge

Instructions for replacing toner cartridges when they are depleted.

Replacing the Waste Toner Box

Instructions for replacing the waste toner box when it is full.

Refilling With Staples

Steps to refill staple cartridges in the finisher and saddle stitch unit staplers.

Cleaning the Main Chargers and LED Print Heads

Guidance on cleaning main chargers and LED print heads for image quality.

Cleaning the Hole Punch Dust Bin

Procedures for emptying the hole punch dust bin when it becomes full.

When Printed Sheets Overflow from the Exit Tray

Solutions for printed sheets overflowing from the exit tray due to paper size or quantity.

Troubleshooting for Copying

Copying Problems

Troubleshooting guide for issues encountered during copying operations and unexpected copy outputs.

Troubleshooting for Printing

Print Job Problems

Resolving print job errors and issues related to private print jobs.

Printer Driver Problems

Troubleshooting issues related to printer drivers, including port settings and configuration.

Network Connection Problems

Troubleshooting printing issues related to network connections and configurations.

Client Problems

Identifying and correcting problems caused by client computers connected to the equipment.

Hardware Problems

Troubleshooting issues caused by the hardware device itself, such as print jobs not outputting.

Troubleshooting for Scanning

Scanning Problems

Solutions for issues with emailing scans, accessing shared folders, and scanning with specific software.

Troubleshooting for e-Filing

e-Filing Web Utility Problems

Troubleshooting problems with the e-Filing Web Utility, including session termination and error messages.

Troubleshooting for Network Connections

Locating the Equipment in the Network

Steps to locate the equipment on the network and resolve discovery issues.

LDAP Search and Authentication Problems

Troubleshooting LDAP search and authentication problems, including slow performance.

Printing Problems (Network Related)

Resolving printing issues across various network environments like Windows, Novell, Macintosh, and UNIX/Linux.

Network Fax (N/W-Fax) Driver Problems

Resolving installation errors and general problems with the Network Fax driver.

Client Software Authentication Problems

Troubleshooting client software login issues and printing with incorrect credentials.

Checking the Equipment Status With TopAccess

Hardware Status Icons on TopAccess [Device] Tab

Understanding icons on TopAccess [Device] tab for equipment status and maintenance.

Error Messages

Interpreting error messages displayed on TopAccess for corrective actions.

Error Codes

Listing and explanation of error codes for print, transmission, reception, and scan jobs.

When Something Is Wrong With the Equipment

When You Think Something Is Wrong With the Equipment

Troubleshooting general operations and common equipment issues.

Originals and paper

Troubleshooting issues related to paper misfeeds, alignment, and original feeding.

Regular Maintenance

Recommendations for weekly cleaning of components to ensure optimal scanning and operation.

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