6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
102 Printing Problems (Network Related)
Novell print in a NetWare environment
No
.
Check... Yes No Corrective Action
1 Are the IPX/SPX protocols enabled? Is
the correct frame type selected?
Next
Step
Ø
Ö
Set up the IPX/SPX correctly.
2 If applicable, did you successfully set up
queue-based print?
Next
Step
Ø
Ö
Set up the NetWare server properly.
3 Did you configure the equipment for a
NetWare connection?
Next
Step
Ø
Ö
Set up the NetWare network settings
correctly.
4 Did you configure the equipment for
NetWare print service?
Next
Step
Ø
Ö
Set up the NetWare print service
correctly.
5 Were the proper printer drivers
installed?
Next
Step
Ø
Ö
Refer to the Software Installation
Guide to install the proper printer
drivers.
6 Is the IPP port configured with the
correct URL?
Next
Step
Ø
Ö
Refer to the Software Installation
Guide to configure the proper port.
7 Can you see the equipment in Windows
Network Neighborhood?
Next
Step
Ø
Ö
Check that the SMB protocol is enabled
in the client computers.
8 Can you print to the equipment?
End Ö
See the following section to fix the
problem.
P.82 “Cannot print with the
equipment (network connection
problems)”
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