2 TROUBLESHOOTING FOR COPYING
74 Copying Problems
Copying Problems
See the table below when you have a problem in operating copy function or have an unexpected copy output.
Problem Description Cause Corrective Action
Functions cannot be set. Another function that is
unavailable for the
combination has already been
set.
Some functions cannot be combined.
For details, refer to Chapter 8 of the Copying
Guide.
Copying stops during
scanning of the originals.
(The message “The
number of originals
exceeds the limits Will
you print out stored
originals?” appears.)
The number of scanned
pages has reached the
maximum.
To copy the scanned images, press [YES]. To
cancel, press [NO].
Copying stops during
scanning of the originals.
(The message “Not
enough Work Space to
store originals Will you
print out stored originals?”
appears.)
No available internal memory
remains.
To copy the scanned images, press [YES]. To
cancel, press [NO].
Copied image is too light. No toner is left. The message “Install new Black (Cyan,
Magenta or Yellow) cartridge” appears when
no toner is left. Replace the toner cartridge of
the color the message indicates.
P.52 “Replacing a Toner Cartridge”
Copy density is set too light. Darken the density manually or try the
automatic density mode.
Copied image is too dark. Copy density is set too dark. Lighten the density manually or try the
automatic density mode.
Copied image has stains. The Original Cover or the
Reversing Automatic
Document Feeder is not fully
lowered.
Lower it fully to block outside light.
The original glass, platen
sheet, scanning area and
guide are stained.
Clean them.
P.129 “Regular Maintenance”
The copy density is set too
dark.
Lighten the density manually or try the
automatic density mode.
A transparent original such as
a transparency or tracing
paper is being used.
To copy a transparent original clearly, put a
sheet of blank, white paper behind the original.
Make sure that the paper is large enough to
cover the original.
Copied image has stains. The separation fingers in the
fuser unit are dirty.
When paper is placed on the bypass tray to
make copies, set its size.
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