e-STUDIO350/352/353/450/452/453 © 2003 - 2008 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND SELF-DIAGNOSTIC MODE
2 - 16
4) E-mail related error
(When GM-1010/3010, GM-2010, GM-1060/4060, GM-2060, GM-1061/4060, GM-2061, GM-1120/
4120, or GM-2120 is installed)
Error code
Message displayed in
the TopAccess screen
Contents Troubleshooting
2C10 Illegal Job status System access abnormality P. 5-100
2C11 Not enough memory Insufficient memory P. 5-100
2C12 Illegal Job status Message reception error P. 5-100
2C13 Illegal Job status Message transmission error P. 5-100
2C14 Invalid parameter specified Invalid parameter P. 5-100
2C15 Message size exceeded limit or max-
imum size
Exceeding file capacity P. 5-100
2C20 Illegal Job status System management module access
abnormality
P. 5-100
2C21 Illegal Job status Job control module access abnor-
mality
P. 5-100
2C22 Illegal Job status Job control module access abnor-
mality
P. 5-100
2C30 Failed to create directory Directory creation failure P. 5-100
2C31 Failed to create file File creation failure P. 5-100
2C32 Failed to delete file File deletion failure P. 5-100
2C33 Failed to create file File access failure P. 5-100
2C40 Failed to convert image file format Image conversion abnormality P. 5-100
2C43 Encryption error. Failed to create file. Encryption error P. 5-101
2C44 Creating the image file was not per-
mitted.
Encryption PDF enforced mode error P. 5-101
2C60 Failed to process your Job. Insuffi-
cient disk space.
HDD full failure during processing P. 5-101
2C61 Failed to read AddressBook Address Book reading failure P. 5-101
2C62 Not enough memory Memory acquiring failure P. 5-100
2C63 Invalid Domain Address Terminal IP address unset P. 5-101
2C64 Invalid Domain Address Terminal mail address unset P. 5-101
2C65 Failed to connect to SMTP server SMTP address unset P. 5-101
2C66 Failed to connect to SMTP server Server time time-out error P. 5-101
2C67 Failed to send E-Mail message NIC time time-out error P. 5-101
2C68 Failed to send E-Mail message NIC access error P. 5-101
2C69 Failed to connect to SMTP server SMTP server connection error P. 5-101
2C6A Failed to send E-Mail message HOST NAME error (No RFC error) P. 5-101
2C6B Invalid address specified in From:
field
Terminal mail address error P. 5-102
2C6C Invalid address specified in To: field Destination mail address error (No
RFC error)
P. 5-102
2C6D NIC system error System error P. 5-101
2C70 SMTP service is not available SMTP client OFF P. 5-102
2C71 Failed SMTP Authentication SMTP authentication error P. 5-102
2C72 POP Before SMTP Authentication
Failed
POP before SMTP error P. 5-102
2C80 Failed to process received E-mail job E-mail transmission failure when pro-
cessing E-mail job received
P. 5-102
2C81 Failed to process received Fax job Process failure of FAX job received P. 5-102
2CC0 Job canceled Job canceling -
2CC1 Power failure occurred Power failure P. 5-102
07/11
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