Toshiba e-STUDIO400AC - Chapter 2 WHEN SOMETHING IS WRONG with the EQUIPMENT; When You Think Something Is Wrong with the Equipment; General Operations

50 When You Think Something Is Wrong With the Equipment
0.When You Think Something Is Wrong With the Equipment
If you think there is something wrong with the equipment, check the following items.
 To see the functions of the equipment such as copy or print, refer to their operator’s manuals (Copying Guide and
Printing Guide respectively).
 Checking the operations or procedures may help you solve the problems. When something is unclear in the
operation of the equipment or you think there is something wrong with it, the operator’s manual for the function
you are using will be helpful.
 General operations
Problem Description Cause Corrective Action
The equipment does not
work at all.
The power cord is not securely
inserted into the outlet.
Insert the power cord into the outlet until it comes
to a stop.
The main power switch is
turned OFF.
Turn ON the main power switch.
No icons or signs are
displayed on the touch
panel.
(The MAIN POWER lamp and
the [ENERGY SAVER] button
light.)
The equipment is in the Sleep
mode.
Press the [ENERGY SAVER] button to clear the Sleep
mode.
Refer to Chapter 1 of the Quick Start Guide.
The equipment is in the Super
Sleep mode.
Press the [ENERGY SAVER] button to clear the
Super Sleep mode.
Refer to Chapter 1 of the Quick Start Guide.
No icons or signs are
displayed on the touch
panel.
(Only the MAIN POWER
lamp lights.)
The power of the equipment is
not turned ON.
Press the [POWER] button.
The touch panel is dim. The contrast of the touch panel
is adjusted lower.
Adjust the contrast lighter.
Refer to Chapter 1 of the MFP Management Guide.
The button on the control
panel does not work.
(“Saving energy - press
Energy Saver button.”
appears on the touch
panel.)
The equipment is in the energy
saving mode.
Press the [ENERGY SAVER] button to clear the
energy saving mode.
Refer to Chapter 1 of the Quick Start Guide.
The button on the control
panel does not work.
(The MAIN POWER lamp and
the [ENERGY SAVER] button
light.)
The equipment is in the Sleep
mode.
Press the [ENERGY SAVER] button to clear the Sleep
mode.
Refer to Chapter 1 of the Quick Start Guide.
The equipment is in the Super
Sleep mode.
Press the [ENERGY SAVER] button to clear the
Super Sleep mode.
Refer to Chapter 1 of the Quick Start Guide.
The button on the control
panel does not work.
(Only the MAIN POWER
lamp lights.)
The power of the equipment is
not turned ON.
Press the [POWER] button.
The button on the control
panel or the icon on the
touch panel does not work.
A system-related trouble has
occurred.
Press the [POWER] button for at least 5 seconds to
shut down the equipment.
The window “Enter
Department Code” appears.
The equipment is managed
under the department
management function.
Enter your department code. If you do not know it,
contact the administrator of the equipment.