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If Something Goes Wrong
Touchpad help
5 After the driver uninstalls, restart your device, see “To
Restart your device” on page 53.
The driver is then reinstalled automatically.
Perform a system restore
You can perform a system restore to a period in time at
which the keyboard was working properly.
If no restore points have been previously created then
this method will not work, see “Saving system
configuration with restore points” on page 154.
1 In the
Search field, type Create a restore point.
2 Click or touch
Create a restore point.
3 Select the
System Restore button on the System
protection tab.
4 Select
Recommended Restore or Choose a
different restore point to restore the system to a point
at which your keyboard was working properly.
Clean the keyboard
1 Turn Off your device and unplug all cords/cables and
connections, see “To Shut down your device” on page 52.
2 Undock the keyboard dock from the device, see
“Attaching and detaching the keyboard dock” on
page 76, turn it upside-down and very gently shake the
keyboard dock to dislodge any foreign objects that
might be under the keys.
Please be very gentle when cleaning the keyboard.
Touchpad help
If you are having problems with your touchpad or your
touchpad is not working correctly. The information below will
help guide you through checking some of the most common
causes of touchpad problems.
Disable then enable the touchpad
Press the FN + ( ) keys to enable/disable the touchpad.
NOTE
NOTE
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