If Something Goes Wrong
Start with the Easy Problems
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Start with the Easy Problems
The more you work with your computer, the more likely you are
to encounter one or more of the following problems. Don’t panic!
You can resolve them relatively easily.
Your program stops responding
If you are working with a program that suddenly freezes all opera-
tions, chances are the program has stopped responding. Don’t
worry. You can exit the failed program without shutting down
Windows 95 or closing other programs.
To close a program that has stopped responding, follow these
steps:
1Press
Ctrl
+
Alt
+
Del
once.
Windows 95 displays the Close Program dialog box. The box
lists all the programs and processes currently in operation. If a
program has stopped responding, the words “not responding”
appear beside its name in the list.
2 Select the program you want to close, then click End Task.
Closing the failed program should allow you to continue work-
ing. If it does not, follow these steps:
3 Close the remaining programs by clicking End Task.
4 Click Shut Down.
The Shutdown window displays.
5 Select Restart, then click Yes.
Your computer shuts down and restarts Windows 95, thus
restoring operations.
Unless all else fails, don’t press Ctrl + Alt + Del twice to
restart your computer. Closing all open programs prior to
shutting down Windows 95 ensures that all data is saved.
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