C h a p t e r 6
Tro u b le s h o o t in g
TOS HIBA ha s de s igne d this compute r for dura bility, howe ve r, should
problems occur you a re a ble to us e the procedures detaile d in this cha pter
to help de te rmine the ca us e .
All us e rs s hould be come fa milia r with this cha pte r a s knowing wha t might
go wrong ca n he lp pre ve nt proble ms from occurring in the firs t place .
P ro b le m s o lv in g p r o c e s s
Re s olving proble ms will be much e a s ier if you observe the following
guide line s:
Stop immedia te ly whe n you re cognize a proble m e xis ts a s ta king
furthe r a ction ma y re s ult in da ta los s or da ma ge , or you ma y de s troy
valua ble proble m re la te d information tha t ca n he lp s olve the problem.
Obs erve wha t is ha ppening - write down wha t the s ys te m is doing a nd
wha t a ctions you performe d imme dia tely be fore the proble m occurred.
Ma ke a s cre ens hot of the current dis pla y.
Please als o be aware that the que s tions a nd proce dure s de scribe d in this
chapte r a re me a nt only as a guide, they a re not definitive proble m solving
techniques. In reality ma ny problems ca n be s olve d s imply, but a fe w may
require he lp from TOSHIBA Support - if you find you ne ed to cons ult
othe rs, be pre pa red to de s cribe the proble m in a s much de ta il a s pos s ible.
P re lim in a ry c h e c k lis t
You should always conside r the s imples t solution firs t - the ite ms de ta ile d
in this checklist a re e a s y to fix a nd ye t ca n ca us e wha t a ppe a rs to be a
serious problem:
Ma ke s ure you turn on a ll pe ripheral de vice s before you turn on the
compute r - this include s your printe r a nd a ny other e xte rnal device you
a re us ing.
Be fore you a tta ch a n e xte rnal de vice you s hould first turn the
compute r off, the n whe n you turn the compute r back on a gain it will
re cognize the ne w de vice.
Ma ke s ure all optiona l a cce s sorie s are configured prope rly in the
compute r's s e tup program a nd that a ll re quired drive r s oftware has
be e n loa de d (ple a se re fe r to the documenta tion include d with the
optiona l acce s sorie s for furthe r informa tion on its ins tallation a nd
configuration).
Use r's Ma nua l 6-1
To Next Page
Loading...
