Ha rd ware If you ca nnot find a s oftware proble m, you s hould
the n che ck the s e tup a nd configuration of your
ha rdwa re. Firs t run through the ite ms in the
pre limina ry che cklis t a s de s cribed previously
the n, if you s till ca nnot correct the proble m, try to
identify the s ource - the ne xt s e ction provides
che cklists for individua l compone nts and
pe riphe rals.
Before us ing a pe riphe ra l de vice or a pplica tion s oftware that is not a n
authorize d TOS HIBA pa rt or product, ma ke s ure the de vice or s oftwa re ca n
be used with your compute r. Us e of incompa tible device s ma y ca us e injury
or may da mage your compute r.
If s o m e t h in g g o e s w ro n g
Yo u r c o m p u t e r d o e s n o t r e s p o n d t o t h e k e yb o a rd c o m m a n d s
If a n e rror occurs a nd the computer doe s not re spond to your keyboa rd
comma nds , follow the s te ps be low:
P ress the powe r button a nd hold it down for five s e conds . Once the
compute r ha s turne d its elf off, wa it between ten a nd fifte en s e conds be fore
turning the powe r on a ga in by pre s sing the powe r button.
Yo u r p r o g r a m s t o p s r e s p o n d in g
If you a re working with a progra m tha t sudde nly fre eze s all ope rations ,
cha nce s are the progra m ha s s toppe d re sponding. You ca n e xit the faile d
program without s hutting down the ope ra ting system or closing othe r
programs .
To close a program that ha s s toppe d re s ponding:
1. P re ss CTRL, ALT, a nd DEL s imultane ous ly (once), the n click Ta s k
Ma nager. The Windows Task Ma na ge r window a ppe a rs.
2. S e le ct the program you wa nt to clos e , the n click End Ta s k. Clos ing
the fa iled progra m should a llow you to continue working. If it does not,
continue with the next s te p.
3. Close the rema ining progra ms one by one by s electing the progra m
na me , the n En d Tas k. Clos ing all progra ms s hould a llow you to
continue working. If it doe s not, powe r off your compute r a nd then
re start it.
Th e c o m p u t e r w ill n o t s t a rt
Ma ke s ure you a tta che d the AC a daptor a nd powe r cord/cable prope rly.
If you a re us ing the AC a daptor, check tha t the wa ll outle t is working by
plugging in a nothe r de vice, s uch as a la mp.
Ve rify that the compute r is on by looking a t the P owe r indica tor.
Use r's Ma nua l 6-3
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