T1000 Series UPS 1000-3000VA Installation and Operation Manual – 94086-001 35
14.5 TROUBLESHOOTING
Table 5 Troubleshooting Guide
The UPS is overloaded (in
Line Mode). Your
equipment needs more
power than the UPS can
provide. The UPS operates
in bypass.
Shut off the least important
equipment connected to the UPS. If
this solves the overload problem,
the UPS will switch from bypass
back to normal operation.
The UPS is doing a battery
test.
No action needed. The UPS will
return to normal operation when it
successfully completes the battery
test.
Batteries are overcharged.
Turn off protected loads. Turn off
UPS and Call Service
The unit is operating on
Battery Power and will shut
down soon due to very low
battery voltage
The unit will restart Automatically
when acceptable power returns.
The unit is operating on
Battery Power.
Save your data and perform a
controlled shutdown.
High ambient Temperature.
Make sure the unit’s fans and vent
holes are not blocked, and make
sure the ambient surrounding
temperature is not above 40 degree
C. If these conditions did not solve
the problem, call service.
High internal DC bus
Voltage.
Turn off protected loads. Turn off
UPS and Call Service
Voltage detected Between
Neutral and Ground
UPS mains connector polarity
Wrong. Rotate the connector. UPS
installed to mains supply without
ground. See page 15 on how to
disable the Site wiring alarm