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Appendix FAQ
Q1. What should I do if I forget the login password of my NVR?
1.
C
lick Forgot Password on the login page and then follow the instructions to reset
the password.
2. Remove the cover, then press and hold the Reset button inside the NVR for over 3
seconds. The NVR will restore to the factory settings. Then follow Quick Setup to
create a login password.
Q2.
What can I do if no camer
as are found?
1. Refresh to discover your cameras again.
2.
M
ake sure the cameras are powered on.
3. Make sure your cameras and NVR or computer are in the same network.
4.
T
ry to add your cameras manually.
Q3.
What can I do if m
y NVR fails to connect to the Internet??
1. Check if the internet is working properly.
2.
M
ake sure your NVR is in the same network segment as your network devices, or
select Auto as the mode to configure the NVR to obtain a dynamic IP address. For
more details, please refer to the NVR’s User Guide.
If you have more questions, please visit https://www.tp-link.com/support/
faq/2850/.
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