TransAct EPIC 950 - Troubleshooting Common Issues; Common Problems and Solutions

13
Troubleshooting
Problem Solution
Unknown Check printer Status LED’s. “Ready”
should be ON all others OFF
Not Working Most problems can be resolved by blow-
ing out the compressed air. (open cover)
Strange Errors Verifyprinterrmware(Self-TestTicket),
Checkifnewerprinterrmwareavailable
COMM Error Check printer dip-switch #7 position
(affects how status is provided to EGM)
Main Controller Board Connections -
seegure1