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Triton OMNICARE ULTRA User Manual

Triton OMNICARE ULTRA
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2181638B - March 2021
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PRODUCT REGISTRATION IS ONLY AVAILABLE TO
UNITS PURCHASED & INSTALLED IN THE UK
Design Registration:
EU - 008265516
UK - 6108473
OMNICARE ULTRA
Electric Shower
INSTALLATION AND OPERATING INSTRUCTIONS
Please read this book thoroughly and familiarise yourself with all instructions before commencing
installation and keep it for future reference.
The shower installation MUST be carried out by a suitably qualified person, in the sequence of
this instruction book.
IMPORTANT SAFETY ADVICE
Failure to use genuine Triton parts may cause
injury and invalidate your guarantee.
The shower unit MUST BE switched off at the
isolating switch when not in use. This is a safety
procedure recommended for all electrical
appliances.
FOR YOUR SERVICE REFERENCE
NOTE DOWN THE PRODUCT CODE BELOW
(FROM THE FRONT OR TOP OF THE BOX)
ALTERNATIVELY REGISTER BY TEL: 024 7637 8321
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Triton OMNICARE ULTRA Specifications

General IconGeneral
TypeElectric Shower
MaterialPlastic
FinishGloss
ThermostaticNo
InstallationWall mounted
Warranty2 years
Inlet Connection15 mm
Outlet Connection1/2 inch
ColourWhite

Summary

Important Safety Advice

Genuine Triton Parts Warning

Warning that failure to use genuine Triton parts may cause injury and invalidate the guarantee.

Isolate Shower Unit When Not in Use

The shower unit must be switched off at the isolating switch when not in use for safety.

Installation and Operating Instructions Overview

Read Instructions Before Installation

Please read this book thoroughly and familiarise yourself with all instructions before commencing installation.

Qualified Installer Requirement

The shower installation MUST be carried out by a suitably qualified person, in the sequence of this instruction book.

Detailed Safety Information

Frozen Water Operation Warning

Do not operate the shower if there is a possibility of frozen water within the heater or pipes.

Damaged Component Operation Warning

Do not operate the unit if the showerhead or spray hose becomes damaged.

Flow Restriction Warning

Do not restrict water flow by placing showerhead in direct contact with body or surface.

Water Cessation or Entry Warning

Do not operate if water flow stops or water enters unit due to incorrect cover fit.

Hot Water Slug During Restart

Be aware of a slug of hot water expelled for first few seconds when restarting shower.

Spray Head Regular Descaling

The spray head must be descaled regularly to prevent restrictions.

Shower Head and Hose Compatibility

Fit only manufacturer-recommended shower heads and hoses to avoid flow restrictions.

Outlet Connection Specification

The outlet must not be connected to any tap or fitting other than those specified by the manufacturer.

Permanent Water Connection

Appliance intended for permanent connection to water mains, not by hose set.

Water Inlet Connection Type

Water inlet must be connected to mains cold water only.

Potable Water Supply Warning

This appliance is not to be used for a potable water supply.

Isolation Switch Requirement

A suitable double pole isolation switch must be incorporated in the fixed wiring circuit.

Water Pressure Limits

Specifies minimum 100kPa (1 bar) and maximum 1000kPa (10 bar) inlet pressure.

Children Usage Precautions

Children aged 3+ can use with supervision; they must not play or maintain the appliance.

Important Guidance Notes

Isolate Electrical and Water Supplies

Isolate electrical and water supplies before removing the cover or proceeding with installation.

Read and Retain Installation Instructions

Read all instructions and retain them for later use.

Avoid Plumbing and Electrical Risks

Do not take risks with plumbing or electrical equipment.

Mounting and Sealing Instructions

Mount on finished wall surface; do not tile up to or seal around the unit.

Contact Customer Experience for Issues

Contact Customer Experience for issues like incorrect pressure or performance changes.

Hard Water Area Scale Inhibitor

Consider a scale inhibitor for operation in hard water areas (above 200 ppm).

Showerhead Cleaning for Performance

Regularly clean the showerhead with descalent to prevent flow restrictions.

Unsuitable Installation Locations

Product is not suitable for steam rooms, cubicles, or exposed outdoor elements.

Soldering Fittings Near Unit Warning

Do not solder fittings near the unit to prevent heat damage to components.

Outlet Flow Control Restriction

Do not fit outlet flow controls as the outlet acts as a vent.

Connection Force Guidelines

Do not use excessive force on connections; finger tight is sufficient for hoses/showerheads.

Plumbing Connection Sequencing

Complete all plumbing connections before making electrical connections.

Inlet Connection Type Restriction

Appliance must not be connected to the inlet supply by a hose-set.

Electrical Installation Compliance

Installation must comply with BS 7671 (IEE wiring regulations) and building regulations.

Mandatory Earthing Requirement

This appliance must be earthed.

Permanent Electrical Connection

Appliance intended for permanent connection to the fixed wiring system.

Tight Electrical Connections for Safety

Ensure all electrical connections are tight to prevent overheating.

RCD Requirement for Shower Circuits

A 30mA RCD must be installed in all UK electric shower circuits.

Switch Off if Water Stops Flowing

Switch off immediately at isolating switch if water ceases to flow during use.

Other Electrical Equipment Restriction

Do not connect other electrical equipment to the shower unit's circuits.

Switch Off When Not in Use

Switch off at isolating switch when not in use; a recommended safety procedure.

Periodic Electrical Safety Checks

Recommended to have shower and installation checked by an electrician every two years.

Introduction to the Omnicare Ultra Shower

Read and Retain Manual

Thoroughly read and understand all instructions before commencing installation and keep for future reference.

Qualified Installer Requirement

Installation must be performed by a qualified person following the sequence in the fitting instructions.

Advice to Users

Important advice for users to understand how the shower operates.

Commissioning Procedure Importance

Essential to follow commissioning procedure; failure invalidates guarantee and can damage unit.

Temperature and Flow Rate Explanation

Details how temperature control adjusts between 30°C and 43°C, with restriction options.

Temperature Stabilisation

The shower maintains temperature according to BEAB care mark specifications.

Item Placement Warning on Unit

Do not place items on top of the unit as liquid seepage can cause damage.

Isolate Supplies When Property Unattended

Advised to isolate water and electricity supplies if the property is left unattended for extended periods.

Product Fiche Information

Omnicare Ultra Model Variants

WEEE Directive Policy Statement

Product Specification Details

Electrical Specifications

Details electrical ratings, fuse/MCB, RCD, isolation switch, and cable requirements.

Plumbing Specifications

Outlines supply source, pressure limits, temperature, and inlet/outlet connection details.

Materials Used in Construction

Lists materials for backplate, cover, controls, showerhead, and elements.

Standards and Approvals Compliance

Details splashproof rating, safety compliance, BEAB Care, and UKCA/CE markings.

Main Components Identification

Internal Unit Components

Identification of components located inside the shower unit.

Shower Unit Cover Components

Identification of components located on the inside of the shower unit cover.

Dimensions and Entry Points Specification

Omnicare Ultra Dimensions and Entry

Shows dimensions and water/electrical entry points for the Omnicare Ultra model.

Omnicare Ultra+ Dimensions and Entry

Displays dimensions and entry points for the Omnicare Ultra+ model.

Installation Requirements - Plumbing

Plumbing Requirements

Details plumbing rules, pipe flushing, fitting types, and stop valve requirements.

Shower Unit Positioning Guidelines

Guidance on where to position the shower unit for optimal use and servicing.

Water Regulations - Showerhead Constraint

Specifies water regulations on showerhead placement and potential need for check valves.

Installation Requirements - Diagrammatic View

Diagrammatic Installation View

A diagram illustrating shower unit positioning, water supply, and height requirements.

Installation Requirements - Electrical

Electrical Requirements

Covers electrical connection rules, supply voltage, circuit protection, and cable sizing.

Cable Sizing Guide

Chart showing cable current carrying capacity based on size and installation method.

Rating Label Example

Example of the shower's rating label showing model, voltage, power, and pressure ratings.

Installation Requirements - Wiring and Isolation

Isolating Switch Installation Details

Details requirements for the 45A double pole isolating switch, including placement and gap.

Switch Accessibility Requirements

Requirements for switch accessibility, preventing accidental contact in wet areas.

RCD Protection for Other Rooms

Socket outlets in rooms other than bathrooms must be RCD protected.

Cable Capacity and Derating Factors

Cable capacity must match protection; derating affects size based on installation conditions.

Diagrammatic Wiring Diagram

Illustrates internal wiring connections for the shower unit components.

Installation Steps - Positioning and Cover Removal

Positioning the Shower Unit

Guidance on mounting the shower unit on tiled walls, ensuring vertical alignment and access.

YouTube Installation Video Access

Information on accessing a step-by-step installation video guide on YouTube.

Step 1: Front Cover Removal

Instructions for removing the front cover, splashguard screws, and splashguard.

Step 2: Inlet Fitting Rotation

How to rotate the inlet fitting to match the water supply pipe entry point.

Step 3: Plumbing and Flushing

Complete plumbing, flush pipework to remove debris before connecting the shower unit.

Installation Steps - Mounting and Fixing

Step 4: Mounting and Fixing the Unit

Steps for marking holes, drilling, using wall plugs, and securely fixing the unit to the wall.

Step 5: Water Leak Check

Check pipe fittings for tightness, use sealant for rear entry to prevent leaks.

Installation Steps - Electrical Connections

Step 6: Electrical Connections

Routing electrical cable, connecting to terminal block (L, N, E), and tightening screws.

Step 7: Refit Splashguard

Reattach the splashguard and secure it with the provided screws.

Step 8: Fit Cover Trims for Trunking

Position and cut cover for trunking installations to ensure a tight fit.

Installation - Drain Pump Connectivity

Drain Pump Connectivity

Instructions for connecting analogue drain pumps, explaining signal logic and wiring.

Analogue Drain Pump Settings

Details DIP switch settings for analogue drain pump configuration.

Installation - Digital Drain Pump Connectivity

Digital Drain Pump Connectivity

Instructions for connecting digital drain pumps, detailing signal logic and settings.

Digital Drain Pump Settings

Explains DIP switch settings for digital pump configurations like 2200 Pulses/litre.

Installation - Shower Settings Setup

Shower Settings Setup

How to adjust shower functionality using DIP switches on the Power PCB.

Audible Feedback Setup

Configuration for audible notifications for shower operations and warnings via DIP switch 1.

Timed Shutdown Setup

Adjusting shower run time before automatic phased shutdown using DIP switches 2 and 3.

Installation - Commissioning the Shower

Commissioning the Shower

Step-by-step guide for commissioning the shower, including water and electrical supply activation.

Step 11: Attach Shower Hose

Connect the shower hose to the outlet, ensuring proper seal and positioning.

Step 12: Temporarily Fit Cover

Temporarily fit the cover, aligning the temperature dial, and secure with a screw.

Step 13: Water/Power On and Air Bleed

Turn on water/electricity, allow water to flow for 60s to bleed air, then isolate electricity.

Installation - Adjusting Maximum Temperature

Adjusting Maximum Temperature to 41°C

Guide on how to adjust the maximum temperature setting to 41°C.

Installation - BEAB Care Maximum Temperature Setup

BEAB Care Maximum Temperature Setup

Procedure for setting max outlet temp to 41°C for BEAB Care mark compliance.

Installation - Final Steps

Step 16: Connect Cover Cable

Connect the 6-way cable from the cover to the power PCB socket.

Step 17: Guide and Secure Cover

Position the cover, align the temperature selector, and secure with retaining screws.

Step 18: Fit Trims and Power On

Fit top/bottom trims and turn on the electric supply; power indicator should light.

Operating Instructions - Basic Steps

Step 1: Switch ON Electricity Supply

Turn on the electricity supply at the isolating switch; check power indicator.

Step 2: Start the Shower

Initiate the shower by pressing the Start/Stop button; water will flow shortly.

Step 3: Adjust Temperature Control

Rotate the temperature control clockwise for hotter, anti-clockwise for cooler water.

Step 4: Check Water Temperature

Always check the water temperature before starting to shower.

Step 5: Stop the Shower

Press the Start/Stop button to stop; water purges remaining hot water.

Step 6: Switch OFF Electricity Supply

Turn off electricity supply only after water flow has stopped.

Operating Instructions - Indicator Lights

Power On Indicator

Describes the green power-on indicator light on the start/stop button.

Low Flow Indicator Function

Explains the red low flow indicator and audible beep, and how to restart the unit.

Shutdown Indicator Explanation

Details the yellow shutdown indicator for timed shutdowns or manual stops, including flashing and beeps.

Operating Instructions - Features Explained

Phased Shutdown Mechanism

Water flows briefly after stopping to purge hot water, preventing scalding.

Temperature Protection Mechanism

Unit reduces power to elements if flow is restricted, maintaining temperature.

Safety Cut-out Device

Over-temperature safety device disconnects power to prevent unsafe temperatures.

Important Safety Reminder

Crucial safety reminder to switch off the unit at the isolating switch when not in use.

Maintenance Procedures

Cleaning the Inlet Filter

Procedure for cleaning the water inlet filter to maintain shower performance, performed by a competent person.

Maintenance - BEAB Care Tests

Commissioning and In-Service Tests

Outlines tests for commissioning and ongoing in-service performance checks.

Commissioning Test Purpose

Explains commissioning tests establish a performance reference point.

Commissioning Test Procedure

Details commissioning tests, including checking water temp and terminal voltage.

In-service Tests Principle

Principle for in-service tests is to monitor performance for early deterioration detection.

Maintenance - BEAB Care Test Procedures

BEAB Care Test Procedure

Detailed steps for BEAB Care tests, including temps, voltages, and flow rates.

Pre-Temperature Setting Checks

Checks before setting max temp: fittings, strainers, valves, and isolating valves.

Temperature and Flow Rate Recording

Steps for recording supply voltage, outlet temp, and flow rates under varying conditions.

Service Indication Criteria

Indicates when service is needed if outlet water temp exceeds specified values.

Frequency of In-service Tests

Guidelines on how often in-service tests should be performed for safety.

Maintenance - BEAB Care Test Intervals

Initial In-service Test Schedule

Schedule for first in-service tests at 6-8 weeks and 12-15 weeks post-commissioning.

Test Result Interpretation for Intervals

How to interpret test results to determine next test interval or service need.

General Test Interval Principle

Principle for setting future test intervals based on achieving minimal change in outlet water temp.

Fault Finding and Troubleshooting - Flow Issues

Problem 1: No Water Flow

Troubleshooting for no water flow: power, unit malfunction, thermal cut-out.

Problem 2: Water Too Hot

Solutions for water being too hot: temperature control, unit malfunction.

Problem 3: Water Too Cool or Cold

Steps for cool/cold water: temperature control and maximum temperature selector settings.

Problem 4: Water Flow Won't Stop

Actions for continuous water flow: check control cable connection to PCB.

Fault Finding and Troubleshooting - LED Indicators

Problem 5: PRD Device Operation

Actions for PRD operation: clean sprayplate, replace hose/PRD.

Problem 6: Low Flow LED Permanently On

Low flow LED on, shower won't start: check water flow, blockages, filter.

Problem 7: Low Flow LED During Use

Low flow LED during use, shower switches off: check flow, cooling, blockages.

Problem 8: Flashing Low Flow LED

Continuous flashing low flow LED, shower won't start: indicates failed flow sensor.

Problem 9: Alternating Flashing LEDs

LEDs flash alternately on power-on, shower won't start: suggests Start/Stop PCB failure.

Problem 10: Simultaneous Flashing LEDs

Simultaneous flashing LEDs, shower won't start: indicates outlet thermistor failure.

Fault Finding and Troubleshooting - PCB and NTC

Problem 11: Permanent ON LEDs

Permanent ON LEDs when power on, shower won't start: indicates faulty Power PCB.

Problem 12: Flashing LEDs & Alarm

Flashing LEDs and alarm indicate NTC safety device operation.

PRD Unit Replacement Note

Note: identify cause before fitting new PRD unit and follow commissioning.

Qualified Person for Repairs

Electrical maintenance and repairs should be performed by a qualified person.

Purchasing Spare Parts

UK Service Policy and Procedures

Product Fault/Complaint Procedure

Procedure for faults/complaints: contact Customer Experience, engineer visit, proof of purchase.

Service Engineer Visit Requirements

Requirements for service visits: provide details, ensure access, proof of purchase.

Charges for Non-Guarantee Issues

Details charges for non-product faults, missed appointments, or out-of-guarantee calls.

Replacement Parts Policy

Information on spare parts availability, ordering, and payment methods.

Triton UK Standard Guarantee Terms

Guarantee Applicability and Exclusions

Guarantee for UK installations only, excludes commercial use; does not affect statutory rights.

Guarantee Period and Installation Conditions

Product guaranteed for 2 years against manufacturing defects if installed by a competent person.

Guarantee Exclusions

Lists guarantee exclusions: misuse, incorrect installation, wear, foreign objects, consequential loss.

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