10253 - 14
9. FREQUENTLY ASKED QUESTIONS – SHAPE 210
1. The consol is showing the incorrect readings.
• Checkthattheconnectoronthebackoftheconsolispluggedincorrectly.
• Checkthebatteriesintheconsolareinsertedinthecorrectorientationandthattheyareinworkingcondition.
• Presstheresetbuttontotestiftheerrorhascorrecteditself.
2. The functions are not working properly or display incorrectly.
• Checkthattheconnectoronthebackoftheconsolispluggedincorrectly.
• Presstheresetbuttontotestiftheerrorhascorrecteditself.
3. There is no pulse reading or the data displayed is unstable.
• Checkthatthereisaproperconnectionbetweenyourhandsandthehandpulseconnector(thehandpulse
sensorswillnotoperatecorrectlyifyourskinisextremelydry.Moistenyourhandsandtryagain).
• Checkthattheconnectionwireisnotbroken.
• Resetandcarefullyfollowtheinstructionsinthemanual.Ifdisplaydoesnotimprove,pleasecontact0861876526
(0861 TROJAN).
Note
• Avoidmovingyourhandswhileexercisingandholdthehandpulsesensorsrmlywhileexercising.Ifyoudomove
yourhandswhileexercising,givethecomputerafewsecondstoresampleanddisplayyourcorrectheartpulse
rate.
4. My LCD is dim
• Checkiftheunitisindirectsunlight.Moveifnecessary.Ifdisplaydoesnotimprove,pleasecontact0861876526
(0861 TROJAN).
5. Maintenance and cleaning.
• Useaclean,damp,softragtocleanthesurface.
• Useamilddetergenttocleanthedirtyspots.
• Donotuseasteelbrushorabrasiveclothtocleanthesurface.
• Immediatelyafterexercisewipeoffanysweatfromthesurfaceoftheequipment.Perspirationcontainssaltwhich
could ruin the equipment.