TPB 10000 A1
GB
│
IE
│
15 ■
Troubleshooting
The power bank does not charge.
♦ The connection may be faulty. Check the
connection.
♦ The output current of the USB mains adapter
is too low. Use a USB mains adapter with an
output voltage of at least 5 V and an output
current of at least 3 A.
A connected device does not charge.
♦ The integrated battery is empty. Charge the
battery.
♦ No connection to the device. Check the
connection.
♦ Press the ON/OFF button 5 once briefly to
start the charging process.
♦ The charging current of the connected
device is too low or too high.
♦ The internal overcurrent protection may have
been triggered. Disconnect the connect-
ed device and briefly connect the USB-C
charging port 3 to a power source (see
section Charging the power bank). After-
wards, the power bank can be used again.
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