EN 11
layer thickness measuring device BB20
PC software
Using the software CoatingThicknessTester stored
measurement data can be called up and saved via USB cable.
The software is available for download at www.trotec.de.
Info
The supplied free software is designed for useful basic
functionalities. Trotec assumes no liability with regard
to this free software and also provides no support on
that score. Trotec accepts no liability concerning the
use of this free software and is under no obligation to
make adjustments or to further develop updates or
upgrades.
Installation requirements
Ensure that the following minimum requirements for installing
the PC software are fulfilled:
• Supported operating systems:
– Windows 7
– Windows 8
– Windows 8.1
– Windows 10
• Hardware requirements:
– Standard USB interface
– Min. 7MB of free hard disk space
– Recommended resolution: 1280*1024 with16bit
– .NET Framework 2.0 or higher
Installing the PC software
1. Insert the data medium with the software into the drive or
download the current software from the Service area of
Trotec download centre.
2. Double-click the installation file Setup.exe.
3. Follow the instructions of the installation wizard.
Starting the PC software
1. Connect the device to the PC using the supplied USB cable.
2. Start the PC software.
ð The software connects to the device.
ð Data stored on the device can now simply be visualised
in form of a chart or graphic.
Saving measured values (export)
You can export a selected group as csv or txt file and save it on
your PC. There the table looks as it does in the software.
1. Open the desired file.
2. You select either Save *.TXT or Save *.CSV.
Errors and faults
The device has been checked for proper functioning several
times during production. If malfunctions occur nonetheless,
check the device according to the following list.
The device does not switch on:
• Check the charging status of the batteries. Change the
batteries, if required.
• Check that the batteries are properly positioned. Check the
polarity is correct.
• Never carry out an electrical check yourself; instead,
contact your Trotec customer service.
Table of faults
The following error codes can be displayed:
Error code Cause of error
Err1, Err2, Err3 Faulty contact between sensor and
mainboard
Err1 Faulty signal of eddy-current sensor
Err2 Faulty signal of magnetic induction sensor
Err3 Faulty signals of both sensors
Err4, Err5, Err6 No meaning, reserved for later versions of
the device
Err7 Faulty measurement. There might be a
hardware problem.
Maintenance and repair
Battery change
A battery change is required, when the battery indication(12)
lights up or the device can no longer be switched on. See
chapter Operation
Cleaning
Clean the device with a soft, damp and lint-free cloth. Make
sure that no moisture enters the housing. Do not use any
sprays, solvents, alcohol-based cleaning agents or abrasive
cleaners, but only clean water to moisten the cloth.
Repair
Do not modify the device or install any spare parts. For repairs
or device testing, contact the manufacturer.
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