Tru-Test XRS2 - User Manual

Other manuals for Tru-Test XRS2

Service Manual49 pages

Setup Guide6 pages

Questions and Answers

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Victoria DouglasSep 10, 2025
Why doesn’t my Tru-Test Scanner beep when scanning a tag?
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  Amanda MunozSep 10, 2025
  If your Tru-Test Scanner doesn’t beep when a tag is scanned or when it is switched on, the Buzzer setting may have been disabled. To enable it, navigate to Home, then Settings, then General, and finally Buzzer. If the buzzer still doesn’t work, check that the LCD is plugged in and the backlight is working, as the buzzer uses the same supply. If both of these are fine, the beeper itself may be faulty, requiring a case replacement. In some cases, the main module might be faulty and need replacement.
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sheltonnathanAug 22, 2025
Why does the battery go flat quickly on my Tru-Test Scanner?
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  williamsconnieAug 23, 2025
  If your Tru-Test Scanner's battery goes flat quickly, even when fully charged, the battery might be faulty. Try changing to a known good, fully charged battery and verify the stick remains on the Home screen for more than 20 hours. First, turn off the ‘Auto off’ feature by going to Settings, then General, then Auto Off, and choose Disabled. If the problem persists, the main module might be faulty and need replacement. You may need to replace the battery if required.
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Willie MuellerAug 25, 2025
How to fix a Tru-Test Scanner that doesn’t power on?
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  Karen BurgessAug 25, 2025
  If your Tru-Test Scanner doesn’t power on when you press the On button, there could be several reasons. The keypad FFC might not be plugged in correctly, so check that it is correctly plugged into connector P105. The keypad itself could be faulty; try using a known good keypad and replace the case if necessary. The battery could also be faulty; test the battery and replace it if needed. In some cases, the stick reader might have been disconnected during a firmware update; use the Data Link firmware recovery feature. As a last resort, the main module might be faulty and require replacement.
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Tiffany EdwardsAug 26, 2025
What to do if LCD shows ‘Temperature out of Range’ on Tru-Test Scanner?
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  Larry ParkerAug 27, 2025
  If your Tru-Test Scanner is displaying 'Temperature out of Range', it could be due to a few reasons. The temperature might be outside the allowed range of 0 to 45 °C; ensure you charge the device within this range. Alternatively, the battery's internal temperature sensor might be faulty; try charging with a known good battery and replace if required. In some cases, the main module itself might be faulty and require replacement.
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samanthaclaytonAug 28, 2025
How to fix a Tru-Test Scanner when the charging symbol is not cycling?
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  Tiffany GutierrezAug 28, 2025
  If the charging symbol on the LCD of your Tru-Test Scanner is not cycling during charging, several factors could be at play. The power adapter might be faulty; try using a known good power adapter and replace if necessary. The USB cable could also be faulty; try a known good USB cable and replace if needed. The battery itself might be faulty; try charging with a known good battery and replace if necessary. In some cases, the internal USB loom might be faulty; try replacing it. As a last resort, the main module could be faulty, requiring replacement.
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Emily VaughanAug 29, 2025
Why is my Tru-Test Scanner not vibrating when scanning a tag?
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  Brian SchultzAug 29, 2025
  If your Tru-Test Scanner isn’t vibrating when a tag is scanned, it could be because the Vibrator setting has been disabled. To resolve this, enable the Vibrator setting using the keypad to navigate to Home, then Settings, then General, and finally Vibration. If the setting is enabled and it still doesn't vibrate, the vibrator motor might be faulty, and you should consider replacing it.
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Christina BranchSep 18, 2025
What to do if a warning is displayed when scanning with my Tru-Test Scanner?
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  stephaniesmithSep 18, 2025
  If, when scanning, your Tru-Test Scanner records a warning, it means the maximum number of records allowed in a session has been reached. To resolve this, start a new session.
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Tamara AyalaSep 12, 2025
How to enable duplicate tag recording on my Tru-Test Scanner?
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  Anthony StoutSep 12, 2025
  If your Tru-Test Scanner won’t record an EID twice in a session, it is because the ‘Allow Duplicates’ feature is disabled by default. To enable it, navigate to Home, then Settings, then Tag Reading, then Allow Duplicates, and press the ‘Scan/Select’ button to change the setting to Yes.
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jack27Sep 8, 2025
Why does the battery drop to 80% immediately after charging my Tru-Test Scanner?
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  omaysSep 8, 2025
  If the battery of your Tru-Test Scanner appears to be fully charged but immediately drops to approximately 80% when disconnected from the mains power supply, it indicates a faulty charger circuit. Replace the main module to resolve this issue.
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Trevor MartinSep 5, 2025
Why does the LCD flicker when charging my Tru-Test Scanner?
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  David McgeeSep 5, 2025
  If the LCD flickers when you attempt to charge the battery of your Tru-Test Scanner, the battery might be faulty. Try charging with a known good battery. Replace the battery if required.